CRM Customer Management Succession Management 
Hubspot Marketing
SEPTEMBER 6, 2022
73% of people say customer experience impacts their purchasing decisions. Which means, nowadays, companies are looking for fresh ways to keep their customers happy. Let’s walk through the necessary steps to launch an online learning academy your customers will love. How to Launch a Successful Online Academy in 8 Steps.
Adobe Experience Cloud Blog
OCTOBER 22, 2013
Author: Frank Passantino If you don’t know how your customers are using your products, it can be a challenge to maintain their loyalty. At Marketo, we talk about a “360 degree view” to more effectively leverage our customer success teams, which lets us drill down into specific aspects of each customer’s use.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Adobe Experience Cloud Blog
NOVEMBER 8, 2016
That means you need the right team to manage your marketing automation platform. He/she will work with key stakeholders, such as product marketing and sales, and may manage a team of vast talents–marketers, content creators, and designers. It’s a tall order, and you want the very best.
Martech
AUGUST 10, 2022
When you decide to churn from the vendor, does your contract allow you to keep and use the data you’ve pulled into your CRM or other systems after the relationship ends? Perhaps it pays for search ads or allows your representatives to send gifts to prospective and current customers. You had better check. Then, time goes by.
Hubspot Marketing
JANUARY 23, 2023
The top two goals marketing leaders have for 2023 center around developing a deeper connection with their customers - specifically, getting to know them better and improving customers’ understanding of their products/services. Unfortunately, many companies are currently experiencing a crisis of disconnection with their customers.
Adobe Experience Cloud Blog
NOVEMBER 9, 2018
You can learn about the pre-planning process , how to create an actionable plan, setting your team & project up for success , managing your team throughout the build process , and finally how to manage the go-live process in our previous posts. Customer support. New customer marketing. Setting an Agenda.
Sprout Social
JUNE 26, 2023
Enhanced customer satisfaction, high customer engagement, and increased revenue are good reasons to develop an omnichannel customer experience. Still, it takes more than integrating multiple channels to build a successful one. That includes understanding the goals, processes, and technologies currently being used.
Expert insights. Personalized for you.
104 
Let's personalize your content