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A roundup of the latest AI-powered marketing technology releases

Martech

CRM/Personalization Salesforce’s Einstein GPT for Commerce combines proprietary AI models with generative AI technology and real-time data from the Salesforce Data Cloud, such as customer demographic data and shopping history, to automate and tailor shopper recommendations in Commerce Cloud. Product content Optiwise.ai

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Outbound Marketing Unboxed: Strategies, Tips & Real-World Insights

Customers.ai

The age-old practices of cold calling, direct mail, and events are not merely relics of the past but are now just a set of tools in the hands of savvy marketers. In this era of instant connectivity and informed consumers, we have to find new ways to reach customers on their turf. Direct Mail Campaigns Mail is tangible.

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17 Apps to Improve the B2B Customer Experience

Hubspot Marketing

When customer-facing teams are siloed, it impacts the customer experience — which makes customer retention harder to achieve. What customers experience is a telltale sign of the function or dysfunction that exists internally. She continues, "Find the disconnected points, look at NPS numbers, and talk to customers.

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Customer targeting: What it is, how it works, examples, and more

Use Insider

By targeting customers based on individual behaviors and characteristics, you can personalize your marketing campaigns, connect with your customer base with greater precision, and maximize your marketing efforts. Customer targeting started back in the direct mail era of marketing and advertising. And much more.

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What Is Demand Generation? [FAQs]

Hubspot Marketing

If you ask 10 different B2B marketers what "demand generation" means, you’ll get 10 different answers. Unfortunately, there are a lot of misconceptions about demand generation in B2B marketing. You’ll get an updated definition of demand generation, along with the components of a successful demand generation strategy.

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4 tips for navigating sensitive customer data

Martech

As users, we’ve grown too accustomed to sharing very personal data in this loosely regulated digital age through every topic searched, email sent and double-tap on a friend’s post. With little overall regulation, all types of data are at our fingertips to build cross-channel campaigns that can feel tailor-made for the user.

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Forget ABM. Contact-Based Marketing is the Future

Customers.ai

Data Analysis : Utilizing detailed data from various customer touchpoints to inform and customize marketing efforts. Multi-Channel Engagement : Reaching out to contacts through their preferred communication channels, which may include email, social media, direct mail, and more.

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