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Whatever happened to customer journey orchestration?

Martech

Five years ago, it seemed like customer journey orchestration technology was having a moment. . Since then, the marketplace for standalone journey orchestration engine (JOE) platforms has receded. Read next: What is customer journey orchestration and how does it work? Promise and pitfalls.

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How I’ve Run Postcard Campaigns for E-Commerce Brands That Get Over 20x Return on Ad Spend

Buffer Marketing

Direct mail is such a cool marketing strategy. Even though advertising via mail has been done for centuries , it's still a relatively untapped marketing concept in the e-commerce world — meaning there’s a lot of potential for small businesses to stand out.

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5 Steps to Craft a Comprehensive Campaign

DirectMail2.0

Direct Mail: The First Touchpoint The journey begins with a classic yet effective tactic: direct mail. Despite the prevalence of digital marketing, physical mail still holds a unique power to grab attention. Here are five steps to create the most effective marketing campaign possible.

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17 Apps to Improve the B2B Customer Experience

Hubspot Marketing

Building and optimizing your tech stack with the best B2B marketing integrations improves the customer experience and streamlines operations. How Marketing Leaders are Shifting to Meet Customer Expectations Growing economic challenges have led marketing teams to refocus their plans. And consumer expectations are higher than ever.

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Customer targeting: What it is, how it works, examples, and more

Use Insider

What is customer targeting? Customer targeting is the process of focusing on a specific group of customers to engage them with relevant content, messaging, and product recommendations. Customer targeting started back in the direct mail era of marketing and advertising.

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4 tips for navigating sensitive customer data

Martech

Data-driven marketing has had a transformational shift not only in how we engage with our customers but, even more importantly, in how we target new prospective customers. How you’re differentiating your messaging to existing customers versus prospective buyers. Data usage for customer vs. prospect targeting.

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Top 10 types of customer marketing you must know in 2022

OnPassive Marketing

There’s a lot of buzz around customer marketing, but the term can mean different things to different people. This article will cover ten customer marketing types that you should know about, from direct mail to online marketing. Customer Marketing Definition. Types Of Marketing. Push Marketing. Pull Marketing.