article thumbnail

Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The CMO Survey

The emphasis in managing Martech is reported to be on “optimizing existing tools,” “identifying tools for a stronger customer experience,” and “identifying what can be linked together to form powerful capabilities,” while “hiring or retaining talent” and “creating a shared cross-enterprise strategy” are given less attention. Yet, only 56.4%

article thumbnail

How to build customer profiles using a CDP

Martech

Implementing a customer data platform (CDP) can be complicated for an organization of any size. I like to think of it as a sandwich, where the customer data lives in the middle of that sandwich, but you can’t have the filling without the outside pieces [holding it together],” said Gavin Estey, technical director, Appnovation. “The

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 AI Tools to Transform Your Podcast Production & Marketing Process

Digital Marketer

Specifically, those benefits revolve around the ways in which AI will make our jobs easier when it comes to creating, repurposing, and marketing our shows to get them in front of our ideal listeners, and ultimately, clients and customers. How Will AI Impact Your Production Workflow?

article thumbnail

Navigating the cookieless future with cross-functional teams

Martech

Marketing, IT, legal, compliance, customer service teams and other parts of the business must work together to navigate the complexities of collecting and managing data flow. These teams cross over various functions, including marketing, IT, data analytics, customer service, legal, compliance and product development.

Law 104
article thumbnail

Megan Michuda: Spotlight on the expert

Martech

They put me in the marketing department and pretty quickly I realized that, although I didn’t have a technical background, I had an aptitude for understanding the technology side of things. So I was in a product marketing, product development role, working a lot with the engineering team, building mobile apps.

Finance 79
article thumbnail

What automation looks like in marketing operations today

Martech

. “We know that it’s a super crowded landscape of technology that exists for marketers, and I think the important thing here is we often look at this as a bad thing; it’s really not,” said Stephen Farnsworth, Head of RevOps Product Marketing at Workato, in his recent MarTech presentation.

Transform 123
article thumbnail

Why you’re not getting credit for your marketing efforts — and how AI can help

Martech

Even when marketing does manage to attribute their efforts to sales, the attribution will inevitably be challenged. A host of other factors contribute to the sales environment, including: Product quality. Pricing customer service. Overall market demand. What is the potential value of sales to these customers?