Unlocking customer loyalty: 5 core motivations powering personalized marketing
Martech
JUNE 3, 2024
Lester Wunderman, known as the creator of modern direct marketing, outlined similar strategies in his 1996 book “Being Direct: Making Advertising Pay.” At its core, personalization taps into five fundamental human motivations that help brands acquire and retain customers. Simplicity and ease of use speak for themselves.
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