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Amazon planning major AI revamp that will change the search experience

Search Engine Land

Shoppers will be able to use this new technology for real-time product comparisons and to seek additional details, reviews, and recommendations tailored to their search context, reports Business Insider. The project is a top priority for the company and is being supported by Amazon CEO Andy Jassy.

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Survey: What’s top of mind for large retailers in 2024?

SmartBrief - Marketing

Furthermore, shoppers are spreading out their spending – Mastercard SpendingPulse projects that in-store and online retail sales growth for Nov. For its annual holiday shopping report, Coveo worked with RSR Research on a retailer-side survey that predicted some of the above shopper behavior as seen through the retailer lens.

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Survey: What’s top of mind for large retailers in 2024?

SmartBrief - Marketing

Furthermore, shoppers are spreading out their spending – Mastercard SpendingPulse projects that in-store and online retail sales growth for Nov. For its annual holiday shopping report, Coveo worked with RSR Research on a retailer-side survey that predicted some of the above shopper behavior as seen through the retailer lens.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

Updating and implementing new technology is a bigger ask for enterprises because of all the people and systems involved in organizations of their size. This will create new opportunities for up-and-coming resale apps catering to the younger generation.”. More enterprises will adopt composable infrastructure.

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Demystifying conversational AI and its impact on the customer experience

Sprout Social

A virtual retail agent can make tailored recommendations for a customer, moving them down the funnel faster—and shoppers are looking for this kind of help. And with inventory and product shipment tracking, shoppers have visibility into what’s in stock and where their orders are. But this new technology is not without its bumps.

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The marketer’s guide to customer journey orchestration

Use Insider

Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

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10 New Retails Trends You Need to Know for 2023

Hootsuite

This lets you pivot your strategy to meet new demands as needed. New technology is being introduced all the time to offer: Omnichannel shopping. New customer acquisition channels. New customer acquisition channels. It also ensures you can take advantage of new technology as it’s released. Automations.

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