article thumbnail

Embracing the Age of the Customer: How to Become Customer Obsessed

Adobe Experience Cloud Blog

Instead, they build relationships with companies and products in a non-linear, difficult to predict way – they conduct independent research, they talk to a friend, they do more research, they see an advertisement online, they research on Facebook, they change their minds entirely, and then – seemingly at random – they buy.

Customer 134
article thumbnail

Embracing the Age of the Customer: How to Become Customer Obsessed

Adobe Experience Cloud Blog

Instead, they build relationships with companies and products in a non-linear, difficult to predict way – they conduct independent research, they talk to a friend, they do more research, they see an advertisement online, they research on Facebook, they change their minds entirely, and then – seemingly at random – they buy.

Customer 121
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Shark Tank Playbook: Your Go-To Marketing Campaign Checklist

Customers.ai

Setting clear, measurable goals is non-negotiable because vague objectives like “improve brand awareness” or “get more traffic” don’t cut it. ROI: Compare the revenue generated against your campaign spend to assess profitability. Without clear goals, it’s impossible to know if your campaign is truly effective or just busywork.

PR 76
article thumbnail

21 High-Powered Takeaways from Ad Universe Summit

Customers.ai

But this method has its drawbacks: match rates often disappoint, data enrichment is non-existent, and the decline of cookies is shrinking audience sizes. Focus on Profit Margin, Not ROAS – Saptarshi Nath Co-Founder & CEO of Airboxr Advertisers often get caught looking strictly at ROAS and ignoring actual profits.

article thumbnail

20 AdWorld Pros to Pay Attention to in 2024

Customers.ai

Depesh Mandalia Founder & CEO at SM Commerce Twitter / LinkedIn Expertise: Facebook Ads, Entrepreneurship Depesh Mandalia stands out as a Facebook marketing wizard, driving over $100M in revenue with his keen ad strategies across diverse sectors. Convert Website Visitors into Real Contacts! Get 500 contacts for free !

article thumbnail

Recipes vs. Movies: When to Use Storytelling in Content Marketing

Animalz blog

An explanation of the psychology of buying behavior for engineers A case study on how your product helped a customer overcome a challenge An overview of business strategy frameworks for non-profit activists. And non-profit activists might disagree on the benefit of any business strategy framework.

article thumbnail

Direct Response Marketing Guide: Top Strategies, Techniques, and KPIs

Customers.ai

Instead, you can make your chat visitor aware of some of your non-sales content as well. Customers.ai’s many marketing automation tools include drip campaign features for Facebook, web chat, SMS, and other popular platforms. Keeping CPA low is essential for maintaining profitability, especially in paid ad campaigns.