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5 ways social media listening increases customer advocacy

Sprout Social

The risk isn’t just a misalignment with customer expectations but also the missed opportunity to cultivate brand loyalty and advocacy. In this article, we explain how you can use social listening to increase customer advocacy and, in doing so, level up your brand. What is customer advocacy?

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The power of brand advocacy and its uses

Sprout Social

One way is through brand advocacy. Brand advocacy is when individuals who love your brand share their positive sentiment about your product or service to their followers and audience. Harnessing and amplifying this advocacy should be an integral part of your social media marketing strategy. Is brand advocacy right for you?

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Employee advocacy: The untapped goldmine in your content marketing strategy

Martech

Enter stage right: the power of an employee advocacy program. ” Well, let’s dive deep to uncover why an employee advocacy program might be the secret sauce your content marketing strategy needs to truly sizzle. Decoding employee advocacy Employee advocacy isn’t just a fancy marketing term.

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10 Tips to Master LinkedIn Employee Advocacy

Sprout Social

And LinkedIn employee advocacy is how you reach them. Employee advocacy —the promotion of a company that an individual works at—can supercharge brand awareness, sales leads and talent acquisition on any channel. Why is LinkedIn employee advocacy right for your social strategy? 10 tips to master advocacy on LinkedIn.

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The complete guide to create your employee advocacy content strategy

Sprout Social

In the face of limited resources, changing algorithms and congested feeds, an employee advocacy program is a social team’s greatest asset. Advocacy programs help social marketers extend their brand’s reach beyond their bandwidth—without additional paid spend. However, many advocacy initiatives are informal side projects.

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Lessons from Unreasonable Hospitality: A Favorite Read From Our Customer Advocacy Team

Buffer Marketing

Books have a way of changing our perspective and bringing new lenses to life and different mindsets to mind — which is why we recently kicked off a quarterly book club within our Customer Advocacy Team at Buffer. Translating that to our Advocacy team at Buffer, we’re a close-knit team of 19 close-knit spread across the globe.

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How To Create a Strong Social Media Advocacy Program

Hootsuite

That’s why a social media advocacy program is the best way to show the benefits of your products instead of telling your customers why they should care. Keep reading for our guide to building a strong social media advocacy program. What is social media advocacy? They opt into your advocacy program voluntarily.