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7 best CRMs for retail businesses in 2025

Hubspot Marketing

Retail businesses face unique challenges in today's competitive marketplace. A Customer Relationship Management (CRM) system designed for retail can streamline these complex workflows, improve customer satisfaction, and drive revenue growth. Table of Contents What is a CRM for retail? Retail accounted for 23.5%

Retail 106
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Mastering data-driven decision-making in the strategy phase

Martech

Teams relying on gut instincts and anecdotal evidence for planning are falling behind more sophisticated brands using predictive analytics and data insights. Gather quantitative and qualitative data using tools such as surveys, focus groups and analytics platforms. Data-driven marketing is the right approach for running campaigns.

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5 best CRMs for ecommerce businesses in 2025

Hubspot Marketing

Modern ecommerce businesses need powerful CRM systems that can handle complex customer journeys, integrate with multiple sales channels, and provide actionable insights to drive growth. Table of Contents What is a CRM for ecommerce? Here are the top solutions that have proven themselves with real ecommerce success stories.

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How CRM Systems Help Improve SEO and Marketing Management

Marketing Insider Group

Combining CRM tools with SEO tactics greatly improves marketing efforts by interlinking customer data and digital optimization. CRM SEO integration strengthens both customer relationships and search engine strategies, so it’s the perfect time to learn how to use it. What is CRM SEO Integration?

CRM 58
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Measuring customer acquisition cost: Best of the MarTechBot

Martech

This data can typically be found in your customer relationship management (CRM) system or sales reports. For this prompt, try selecting the analytics expert persona. Context) In addition to your other context, you are a business analyst for a consumer pet food brand that sells directly and also through national retail chains.

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AI transformation: 2025 predictions

Martech

Dig deeper: How to reframe AI adoption to focus on outcomes, not tools Automating data analytics and enrichment One of the primary ways marketers will be leveraging AI in 2025 is to enrich and analyze their data. Integrating causal AI In the new year, AI wont just be used to scale up analytics and content creation.

Transform 113
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4 reporting essentials to streamline business intelligence

Martech

Whether you are a small startup with a simple ecommerce system or a global retailer with a complex sales process, clear dashboarding and insightful reporting are key for teams to work effectively. It’s also important to note differences between data sources, like GA figures excluding returns while backend CRM data includes them.

Analytics 111