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New Results from the Fall 2023 Edition of The CMO Survey

The CMO Survey

Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3% Digital Marketing Transformations Progress Slowly: Digital marketing transformations show progress post-pandemic as companies shift out of the nascent phase (from 27.1% just one year ago.

CMO 288
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2023 in review: Our top 10 articles on CRM

Martech

Done well, GPT-powered email marketing can lead to conversion lifts, long-term engagement and a bigger base of loyal customers. Here’s how AI innovations in major CRM platforms are transforming functions like sentiment analysis, campaign creation and more. AI and machine learning in marketing analytics: A revenue-driven approach by.

CRM 97
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AI-powered martech releases and news: March 7

Martech

It uses GenAI to autonomously generate highly contextual and natural conversational responses to customer inquiries from frequently asked questions uploaded to Talkdesk Knowledge Management. Birdeye’s Birdeye Social platform leverages AI to transform social media management for businesses with multiple locations.

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How SEO content helps increase sales

Search Engine Land

Use tools like Google Analytics to help you with this. Powerful customer acquisition channel You can acquire new customers effectively by shifting from using SEO solely as a traffic source to a customer acquisition channel. This makes it difficult to pinpoint the exact impact of SEO efforts.

SEO 97
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Why we care about AI in marketing

Martech

AI has transformed digital marketing and reduced the risk of human error while streamlining marketing campaigns. To truly connect with customers, you’ll still need the human touch — especially concerning compassion, empathy, and storytelling. Know how your customers interact with your advertising today and into the future.

Transform 145
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Marketers bullish on digital engagement: Thursday’s Daily Brief

Martech

The sheer scale of moving from a legacy print-based coupon system to a 21st-century digital loyalty program required a platform with robust capabilities that could easily align with David’s Bridal’s digital transformation goals. David’s Bridal customers can download coupons, schedule consultations, and earn free gifts. Why we care.

Transform 107
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From Likes to Bookings: Strategies for Successful Hotel Social Media Marketing

SocialPilot

This practice also aids in their online reputation management , making guests feel valued even before they’ve checked in. It’s your portal to showcase your hotel’s unique charm, engage in real-time conversations with your audience, and transform potential guests into actual ones.