article thumbnail

New Results from the Fall 2023 Edition of The CMO Survey

The CMO Survey

Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3% Digital Marketing Transformations Progress Slowly: Digital marketing transformations show progress post-pandemic as companies shift out of the nascent phase (from 27.1% just one year ago.

CMO 288
article thumbnail

2023 in review: Our top 10 articles on CRM

Martech

Done well, GPT-powered email marketing can lead to conversion lifts, long-term engagement and a bigger base of loyal customers. Here’s how AI innovations in major CRM platforms are transforming functions like sentiment analysis, campaign creation and more. AI and machine learning in marketing analytics: A revenue-driven approach by.

CRM 95
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI-powered martech releases and news: March 7

Martech

Birdeye’s Birdeye Social platform leverages AI to transform social media management for businesses with multiple locations. Gupshup’s Conversation Cloud is a suite of SaaS tools designed to enhance business-to-customer interactions through AI-powered conversations.

article thumbnail

How SEO content helps increase sales

Search Engine Land

Use tools like Google Analytics to help you with this. Powerful customer acquisition channel You can acquire new customers effectively by shifting from using SEO solely as a traffic source to a customer acquisition channel. This makes it difficult to pinpoint the exact impact of SEO efforts.

SEO 97
article thumbnail

Why we care about AI in marketing

Martech

AI has transformed digital marketing and reduced the risk of human error while streamlining marketing campaigns. To truly connect with customers, you’ll still need the human touch — especially concerning compassion, empathy, and storytelling. Know how your customers interact with your advertising today and into the future.

Transform 145
article thumbnail

Struggling with B2B Industrial Marketing? Your Essential Guide to Proven Strategies & Tactics

Tiecas

Longer sales cycles, complex technical products, and a highly analytical buyer persona are just a few factors that set it apart. It’s clear that traditional analytics fall short in the complex B2B industrial landscape. Develop KPIs that demonstrate marketing’s direct impact on revenue and customer acquisition cost.

article thumbnail

Why we care about advertising: A marketer’s guide

Martech

With digital transformation, advertising isn’t just about growing brand awareness or planting a seed. And they aren’t just using traditional demographics and ratings, they’re leveraging device-level or user-specific data, as well as contextual insights, to serve the right message to the right customer at the right time.