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Mapping the customer journey for SEO and marketing success

Search Engine Land

Ultimately, a fusion of research and emotional resonance guides them to a decision where trust in the brand and perceived value peaks, culminating in a purchase that is both anticipated and satisfying yet open to subsequent evaluation based on the product’s ability to meet cultivated expectations. Why define your customer journey map?

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B2B SaaS SEO: Mapping your keywords to the customer journey

Search Engine Land

This article builds on my previous one, emphasizing the importance of aligning SEO with the customer journey , specifically for companies that provide software as a service (SaaS) that market to other businesses (B2B). Understanding SEO and content for a smooth customer journey 1.

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Email Marketing Audit — The Complete Guide

Hubspot Marketing

Increased open rates, click-throughs, and sales: If you want these results, running an email marketing audit can help you get there. That’s why I've teamed up with six email marketing experts to help you create an audit of your own. Together, we cover: What is an email marketing audit?

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Using AI to improve customer experience and customer journey orchestration

Martech

He cited an internal study of over 5,000 consumers that found that 68% of them don’t believe brands care about their needs. If brands aren’t responding to customers’ needs intelligently with an AI tool, they are usually depending on prepackaged messages sent to clusters of customers, broken down into segments.

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B2B email marketing: 3 strategies for advanced personalization

Martech

It organizes and clarifies the path to your audience, providing your team with actionable insights that drive sales and marketing success. Remember, a staggering 78% of the success of email marketing campaigns is attributable to adept subscriber segmentation — your emails could be part of this statistic. Driving actions.

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Email excellence: The top 10 traits of highly effective email marketers

Martech

I’ve worked with some exceptional email marketers over the years and they share 10 personality traits that have helped them excel. What takes email marketers from good to great? When you give customers what they want, those customers will give you what you want, from the first purchase to long-time loyalty.

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Prepare for an unpredictable economy with email marketing by Bloomreach

Martech

It’s what engages customers, inspires them, and keeps them coming back. As the global economy remains uncertain, it’s important to apply those personalization tactics to your tried-and-true customer communication strategy — email marketing.