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Postie launches CRM Optimization for direct mail

Martech

Postie, the direct mail platform, has unveiled a new CRM Optimization engine that uses machine learning to automate the analysis of brands’ CRM data to identify best audiences for direct mail campaigns. Direct mail? Direct mail? Why we care. Why we care. Yes, really.

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CDP use case for targeting lapsed customers: Best of the MarTechBot

Martech

Prompt Can you outline a CDP use case that targets lapsed customers? Answer A use case that targets lapsed customers with a customer data platform (CDP) can be outlined as follows: 1. Refining the summary: Identify the criteria for defining a lapsed customer (e.g., How long should the test run? Please keep answers simple.

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The data disconnect: Why understanding your data landscape matters more than ever

Martech

If you were asked, right now, on the spot, to cite every possible source creating new contacts, leads, or supplemental data points in your CRM , could you do it? But chances are, if you’re like most marketers, you’ve kept your focus primarily on how data flows from your marketing automation platform to your CRM.

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Integrated Campaigns | How to Create Online-to-Offline Experiences

Adobe Experience Cloud Blog

Offline channels like direct mail, however, remain incredibly effective at driving awareness and engagement. In addition, sending physical and digital items like direct mail, custom gifts, corporate swag to your audience creates a more emotional experience than digital outreach —meaning it’s a better tool for building relationships. .

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A roundup of the latest AI-powered marketing technology releases

Martech

CRM/Personalization Salesforce’s Einstein GPT for Commerce combines proprietary AI models with generative AI technology and real-time data from the Salesforce Data Cloud, such as customer demographic data and shopping history, to automate and tailor shopper recommendations in Commerce Cloud. Get MarTech! In your inbox. See terms.

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The search marketer’s new imperative: Capturing first-party data

Search Engine Land

Oftentimes it’s commerce, loyalty programs, and the like that are deemed responsible for discovering the ins and outs of your customers. That means that every engagement we have with potential customers is highly intentional. This metadata can and should be used to build customer segments. What that means is….

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How to write irresistible sales emails your customer can’t wait to order from

AWeber

That beats out sales from social and direct mail, making email your most effective sales tool. This example from Advance Auto Parts addresses a potential pain point for many of their customers - making sure your car’s engine is protected during the winter months. Let your customers speak for you! Wait, really?