Campaign Monitor

MAY 30, 2025

5 (5000+ reviews) ActiveCampaign Sales-focused automation Deep CRM integration $15/month 4.5/5 5 (13,000+ reviews) Constant Contact Event-focused businesses Email + event management $12/month 4.1/5 5 (1000+ reviews) HubSpot Integrated marketing & sales Full CRM integration Free (paid from $15/month) 4.4/5

eCommerce 40

eCommerce Price CRM User-Generated 40

Campaign Monitor

MAY 30, 2025

5 (1000+ reviews) Mailchimp Small businesses and beginners User-friendly interface with marketing CRM Free (paid from $13/month) 4.4/5 5 (5000+ reviews) ActiveCampaign Sales-focused businesses Advanced automation and CRM integration $15/month 4.5/5 5 (12K+ reviews) What’s “wrong” with Constant Contact? (TL;DR)

CRM 40

CRM Price User-Generated Email Marketing 40

Campaign Monitor

MAY 30, 2025

5 (1000+ reviews) Constant Contact Event-focused organizations Built-in event management and ticket sales $12/month 4.1/5 5 (12K+ reviews) Zoho Campaigns Zoho ecosystem users Seamless integration with Zoho CRM and apps Free plan; starts at $4/month 4.4/5 15) HubSpot – Marketing platform with CRM integration 4.4/5

eCommerce 40

eCommerce Price User-Generated CRM 40

Campaign Monitor

MAY 30, 2025

5 (5000+ reviews) ActiveCampaign Businesses focused on sales automation Deep CRM integration and sales workflows $15/month 4.5/5 5 (13,000+ reviews) Constant Contact Event marketers and nonprofits Built-in event management tools Free Plan; Paid from $12/month 4.1/5 5 (600+ reviews) What’s “wrong” with ConvertKit? (TL;DR)

Price 40

Price User-Generated CRM Email Marketing 40

Campaign Monitor

MAY 30, 2025

5 (13000+ reviews) Constant Contact Event marketing Built-in event management $12/month 4.1/5 5 (10+ reviews) Salesforce Marketing Cloud Enterprise organizations CRM integration $25/month 4.4/5 5 (130+ reviews) Zoho Campaigns Zoho CRM users Seamless Zoho integration $4/month 4.4/5 ” — Shaley M.,

Price 40

Price eCommerce User-Generated CRM 40

Martech

APRIL 11, 2025

From AI-powered workflow enhancements to more flexible forecasting tools, these updates will give you greater efficiency, better data visibility and more control over your CRM. Dig deeper: HubSpot Marketing Hub is moving up to better serve larger marketing teams Updates managers will love Keep reps focused with in-workspace sales dashboards.

Health 104

Health User-Generated Management CRM 104

Hubspot Marketing

JULY 9, 2025

This comprehensive guide examines the top CRM solutions tailored for government organizations, featuring detailed compliance analysis, security assessments, and real-world implementation examples. Table of Contents What is a CRM for government agencies? Best CRMs for Government at a Glance CRM Best For Key Features Pricing Free Trial?

CRM 75

CRM Transform Price User-Generated 75

Campaign Monitor

MAY 30, 2025

5 (1000+ reviews) HubSpot CRM-focused marketing All-in-one marketing, sales, and service platform Free (paid from $15/month) 4.4/5 With its powerful CRM integration and AI enhancements, it offers a comprehensive approach to customer relationship management. 5 100+ reviews) What’s “wrong” with GetResponse?

Price 40

Price User-Generated CRM Email Marketing 40

Campaign Monitor

MAY 30, 2025

5 (5000+ reviews) ActiveCampaign Sales-focused automation Deep CRM integration and advanced automation $15/month 4.5/5 5 (13,000+ reviews) Constant Contact Event marketing and social integration Built-in event management tools $12/month 4.1/5 5 100+ reviews) What’s “wrong” with Brevo? (TL;DR) ” — Shaley M.,

eCommerce 40

eCommerce Price User-Generated CRM 40

Adobe Experience Cloud Blog

OCTOBER 22, 2013

Keeping track of these indicators helps customer success managers effectively predict whether or not a customer will remain loyal when it’s time to renew. Also look at call history within your CRM tool. Renewal value. Net Promoter Score. Product usage/feature usage.

Customer 134

Customer Thought Leadership Customer loyalty Succession Management 134

Adobe Experience Cloud Blog

DECEMBER 11, 2019

Combine your marketing automation and CRM software for ultimate results. You know keeping Sales and Marketing in lockstep is crucial to success, but how do you actually bring this stronger partnership to life? More efficient lead & account nurturing and management. Increased operational efficiency and reporting.

Customer 114

Customer CRM Thought Leadership Customer Journey 114

Martech

JANUARY 13, 2022

Real-time data capture and bi-directional data integration sync with CRM. Marketo offers campaign cloning across programs, workflows, and assets and integrates with Salesforce, Microsoft Dynamics, SAP, and other CRM systems to increase lead management effectiveness. Tasks can also be managed from within CRM systems.

Marketing Automation Platform 128

Marketing Automation Platform CRM Direct Mail Price 128

Martech

JULY 25, 2022

CRM has been the default system to manage customers and customer data, primarily with the lens of an internal sales process and management. Customer Relationship Management (CRM) platforms. Today, we have all-in-one CRM platforms (sales, marketing, customer success/service, data clouds, etc.)

CRM 115

CRM User-Generated Marketing Automation Platform Customer Journey 115

Martech

AUGUST 10, 2022

When you decide to churn from the vendor, does your contract allow you to keep and use the data you’ve pulled into your CRM or other systems after the relationship ends? Your account executive or customer success manager may say it will and even spell that out in an email. . You had better check. Then, time goes by.

Price 120

Price CRM Succession Management Digital Marketing 120

Martech

MAY 3, 2024

Flexible meeting allocation with weighted rotation option What’s new: HubSpot now enables weighted rotation settings for meetings booked from within the CRM, allowing customized distribution of meetings among team members. AI-powered deal prioritization with predictive deal scoring.

Transform 126

Transform Succession Management Management Communications 126

Martech

FEBRUARY 22, 2022

Zoho CRM Plus. Zoho CRM Plus helps brands improve customer experiences through its wide range of unified solutions. And, since it’s a CRM, the tool brings all team members onto the same page to prevent disruptions in communications. The aim is to promote greater customer satisfaction, loyalty, and advocacy.

Customer 145

Customer Customer Journey Customer Acquisition CRM 145

Adobe Experience Cloud Blog

APRIL 25, 2018

As it stands now, sales teams commonly live in their CRM platform, while marketing operates on their own platforms. Because of this, a well-orchestrated cadence of communication must be agreed upon in advance, so marketing knows when outreach will help the sales team, rather than detract from their efforts.

Health 134

Health Thought Leadership Marketers Marketing 134

Hubspot Marketing

SEPTEMBER 6, 2022

Are your Customer Success Managers (CSMs) overwhelmed by support tickets and requests? How about the integrations, like one with your CRM ? To help you decide, identify your ideal learner persona and their biggest challenge. Ask yourself: Are you struggling to get them using a new feature?

Customer 131

Customer Inbound Marketing CRM Communications 131

Hubspot Marketing

AUGUST 14, 2018

Shopify Uses HubSpot CRM to Transform High Volume Sales Organization," by HubSpot. For instance, Asana knows you won't trust their word alone on their impressive customer service, so they let StyleHaul’s SVP of Business & Network Operations, Drew, tell you instead: "Our Customer Success Manager, Michael, was amazing.

Transform 145

Transform Automobile Marketers Marketing 145

Adobe Experience Cloud Blog

NOVEMBER 8, 2016

Being comfortable with new technologies and having a passion for learning and the ability to figure out how different systems integrate and work together to drive the results you want are essential skills for modern marketing automation managers. People Skills That Set a Marketing Automation Manager Apart. Marketing operations lead.

Management 136

Management Thought Leadership B2C Marketing Automation Platform 136

Adobe Experience Cloud Blog

NOVEMBER 9, 2018

You can learn about the pre-planning process , how to create an actionable plan, setting your team & project up for success , managing your team throughout the build process , and finally how to manage the go-live process in our previous posts. Top 5 highest time spent pages. Top 5 delayed page loading. Lead forms.

User-Generated 133

User-Generated Analytics Thought Leadership Price 133

Marketing Insider Group

JULY 27, 2015

CASE STUDIES: Salesforce’s Customer Success Stories. In 1999, Salesforce was founded as a CRM company. Since the beginning, however, sharing customer success has been at the forefront of its marketing strategy. Here, we’ll discuss their strategies and see how they approach creating these types of content. .

Content Marketing 99

Content Marketing Whitepaper eBook Finance 99

Sprout Social

JUNE 26, 2023

Harnessing appropriate technologies for success Managing customer data across multiple channels can be challenging, especially if you have a huge customer base or a complex product. Conducting interviews with individual users or focus groups Analyze customer support tickets and online reviews to get insight into satisfaction levels.

Customer Journey 145

Customer Journey Customer Transform Retail 145

Hubspot Marketing

JANUARY 23, 2023

Marketing leaders say the top five skills marketers should focus on to grow their careers are social media marketing, data analysis, CRM skills, people management skills, and strategic planning. Website/SEO tools, mobile marketing tools, and analytics tools are also highly important to marketing leaders’ success.

Marketers 111

Marketers Marketing Promotion Management 111

Orbit Media Studios

FEBRUARY 28, 2024

Or just reach out to your Client Success Manager.” Look for web development teams with specialized roles and job titles, such as “Support Manager” “Support Developer” and “Client Success Manager.” Bad answer: “You can always reach out to your project manager.” Remember, you’re hiring a long term partner.

User-Generated 111

User-Generated Analytics SEO Communications 111

Digital Marketer

MAY 25, 2023

However, customer success is more than just fulfilling customer needs. Customer success management includes proactively predicting customer questions or challenges and actively providing resolutions. Hire & Train a Customer Success Team You’ll require an individual (or, perhaps, a team) to excel in customer success.

Customer 74

Customer User-Generated eCommerce Education 74

On24- CMO Confessions

APRIL 22, 2021

The other one was a CRM company called Pivotal CRM. It was very successful in those days in the late nineties. So essentially, I went for CRM and got hooked on to CRM big time. I started to do consulting in CRM. CRM was predicated mostly on face-to-face conversations, right?

CMO 52

CMO CRM Transform Customer 52

Lusha

MARCH 23, 2023

The team will start blaming the sales map for both failures and successes. Managers can avoid this by dividing territories in a thoughtful, considerate way, giving their team a good starting point for success. Balance You also need to split opportunities according to their sales cycle.

Fashion 52

Fashion CRM Retail Management 52

Moz

JANUARY 16, 2019

That person would watch out for anything critical, like a customer question, which will then be passed off to the Customer Success Manager that will get back to them within a few hours. Instead, their intern would take the frontlines. New blog posts would get the obligatory push to Twitter and LinkedIn.

Promotion 57

Promotion Transform Logistics Manufacturing 57

Welcome Software

OCTOBER 27, 2022

In addition, the information can be transferred to CRM or other customer systems as part of synchronization processes. If you have any technical questions or issues, feel free to contact our support team or your customer success manager. This allows to run a data analysis based on the distribution list.

User-Generated 40

User-Generated Analytics CRM Succession Management 40

Welcome Software

OCTOBER 27, 2022

In addition, the information can be transferred to CRM or other customer systems as part of synchronization processes. If you have any technical questions or issues, feel free to contact our support team or your customer success manager. This allows to run a data analysis based on the distribution list.

User-Generated 40

User-Generated Analytics CRM Succession Management 40

Litmus

DECEMBER 18, 2023

Leverage transformative initiatives Big changes within marketing and the broader company are opportunities to reboot email’s position and stature, says Jose Cebrian, Vice President and General Manager of Email and Mobile Messaging at Merkle.

Email Marketing 117

Email Marketing Transform Health Marketers 117

Duct Tape Marketing

JUNE 23, 2022

Having a HubSpot CRM platform for your business, a CRM platform connects all of the different areas of your business to help you provide the best possible experience for your customers. If you've ever been a customer success manager, you'd be an ideal candidate because I know customer success professionals out there.

Branding 99

Branding B2C Price Education 99

Hootsuite

AUGUST 6, 2021

In practice, this looks like bringing data from social into your customer relationship management (CRM) system so your sales team can close the deal with potential buyers. If you’re really trying to use social to drive broader business value, you need tools that integrate right into the rest of your tech stack. Request a Demo.

Management 141

Management Marketers Marketing Key Performance Indicator 141

Martech

JULY 13, 2022

The customer success management (CSM) team advocates for customers, prioritizing their needs and providing a big-picture overview of the customer experience for other teams (including marketing, sales, and CSR teams). Read next: What is CRM and how does it support marketing?

Customer 113

Customer CRM Health Communications 113