Remove Customer Acquisition Remove Customer Journey Remove Product Remove Retail
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4 retail and ecommerce solutions to turn your team into a productivity powerhouse

Use Insider

Embracing innovation in retail marketing With thousands of brands offering millions of products, personalization is no longer just a ‘nice-to-have.’ Customers want the brands they connect with to deliver experiences that recognize and predict their preferences and needs.

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Beyond discounts: 5 acquisition strategies to protect retail profit margins

Use Insider

Download our ebook: The ultimate digital growth guide for retail and ecommerce marketers for more insights. 5 retail marketing strategies to engage and retain new customers The world’s leading retail brands, including Adidas, Philips , and Samsung partner with Insider to build personalized shopping experiences and maximize profit margins.

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How to get a 360-degree customer view & scale personalization

Use Insider

Enabled by a customer data platform (CDP) , a 360-degree customer view lets you easily find and leverage important characteristics, including: Basic customer information , such as names, email addresses, phone numbers, and demographic details. on email, social media, SMS, and WhatsApp).

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6 steps to creating the perfect personalized shopping experience according to NocNoc

Use Insider

At our most recent Growth Makers Club webinar, NocNoc—the Thailand-based online marketplace for home and lifestyle products—discussed how they leveraged Insider’s customer data and experience platform (CDxP) to create a seamless, highly-personalized digital shopping experience. This generates a variety of different kinds of data.

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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Customer experience (CX) is your customers’ perception of their interaction with your company. Two pillars will essentially shape a customer’s experience: Your brand. Your product or service. Branding efforts — especially how you look and sound — are essential for customer experience. Customer Effort Score (CES).

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What is omnichannel marketing? Examples, strategies & best practices

Use Insider

In an ideal omnichannel scenario, customers get timely, relevant, and personalized messaging, content, and product recommendations during all their interactions with a brand. A standard multichannel approach focuses solely on reaching customers on different touchpoints. Customer lifetime value (CLTV).

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How location data helps marketers acquire new customers and expand campaigns

Martech

Marketers continue to use location-based data to boost campaigns and customer acquisition in retail and other industries. Even though many consumers buy products and services online through e-commerce channels, they also like to get out and visit store sites. “A Using location data for customer acquisition.