article thumbnail

The B2B case for retention marketing: 7 key tactics

Martech

Millennials and Gen Z are rapidly entering the B2B buying group. The product’s features align with market demand, its quality is up to par, and it’s appropriately priced and distributed. Top-shelf customer service The same logic applies to problem resolution. A need to avoid price wars. This last one is a biggie.

Gen Z 121
article thumbnail

Why ecommerce needs to shift from acquisition to nurture

Econsultancy

Customer acquisition is certainly still a big priority for a lot of brands, but returning shoppers are now more valuable than they ever have been, and the benefits associated with these consumers should not be overlooked. So why is customer nurturing important? Acquiring new customers is getting tougher and tougher.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Create a Digital Marketing Strategy (7 Steps)

Sachs Marketing Group

On the other hand, a tech startup offering a fitness tracking app might target health-conscious millennials who are tech-savvy, follow fitness influencers on social media, and prefer to exercise outside the gym. Remember, the key to effective marketing is knowing your customer.

article thumbnail

Gaining referrals from Millennials and Gen Z: Thursday’s daily brief

Martech

It was almost like they knew I was going to buy a TV and didn’t need to lower their prices substantially to incentivize me. For pricing, it’s not about interpreting buyer psychology. The right price, and the sale, can be helped along by letting the data speak for itself. But how did they know that? The point is that they knew.

Gen Z 109
article thumbnail

12 Niche Marketplaces to List Your B2B Services

Neil Patel

Speak to More Customers. It can be easy for many to think of Millennials as “kids,” but the youngest were born in the mid-90’s—meaning 100 percent of Millennials are adults. Thankfully, B2B legacy brands can easily reach the Millennial market without completely revamping their sales strategies.

article thumbnail

Growth Marketing: The Skills and Frameworks You Need

CXL

For example, a growth marketer at Grammarly might begin with the hypothesis that a promotional email campaign targeted at millennials will result in a 10% increase in new subscriptions. Drill down to determine which metrics contribute to your goal: revenue per user, number of paying customers, churn, and new customer acquisition.

Retail 85
article thumbnail

What Is a Marketing Strategy?

Marketing Insider Group

My college professors taught me all about “the 4 Ps” of marketing—product (what you sell), price (how much is it), place (where do you sell it), and promotion (discounts and other offers). Price: how much are you selling for? Conversion : leads, sales, revenue per customer. Marketing Strategy and the 4 Ps.