Customer Customer loyalty Succession Management 
Adobe Experience Cloud Blog
OCTOBER 22, 2013
Author: Frank Passantino If you don’t know how your customers are using your products, it can be a challenge to maintain their loyalty. At Marketo, we talk about a “360 degree view” to more effectively leverage our customer success teams, which lets us drill down into specific aspects of each customer’s use.
Martech
SEPTEMBER 24, 2024
SAP today announced integrations with customer success and product experience vendor Gainsight and online marketplace integrator ChannelEngine. It also released the SAP Emarsys annual Customer Loyalty Index. The integrations are clearly aimed at enterprise-level SAP customers. The Gainsight partnership.
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Martech
FEBRUARY 22, 2022
One of the best ways to do so is by prioritizing customer experience (CX). Customer experience focuses on the relationship between a business and its customers. It includes every form of interaction or communication with the customer, whether direct or indirect, even if it doesn’t result in a purchase.
Digital Marketer
MAY 25, 2023
Today’s market is customer-centric, and the top-performing organizations are those that focus on customer success more than their competitors do. Believe it or not, customer success is the best strategy to boost customer happiness. And as we all know, happy customers always lead to growing business.
Base.ai
APRIL 18, 2022
If you’re having trouble finding someone with “Customer Marketing Manager” as their previous job title, try looking for the following: Loyalty Manager Often found in the B2C world, Loyalty Managers are responsible for cross-functional collaboration, customer satisfaction, and building and rewarding customer loyalty.
Martech
FEBRUARY 27, 2024
It is the enabling technology that will give us the ability to manage, analyze, and act upon the customer data we’ve collected to truly personalize and enhance the customer experience and journey. IT deals with internal technology infrastructure, marketing operations deals with technology that directly touches the customer.
OnPassive Marketing
AUGUST 25, 2022
Product marketing management is a broad term that many companies are still grappling with. In the E-commerce industry, it can be tough to know what your customer experience should be or how you should react to their feedback. Product marketing is creating value for a product by appealing to the needs and wants of customers.
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