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Picture this: Your customer support team is swamped. Phone lines are buzzing, chat queues are long, and your agents work tirelessly. Imagine over half those customer talks getting resolved automatically, with no human touch needed. Sounds like a distant future? Its not. With HubSpot, we've made this a reality. The results are amazing.
Is your marketing brain spinning? Mine is. I recently put together a brief talk on five top B2B marketing trends for a SmartBrief B2B webinar , and during the couple of weeks or so I spent pulling the trends together, I had to adjust and/or add notes and nuances to nearly all of them. So, before this piece becomes outdated, lets take a look at five B2B marketing trends.
Google Search Console fails to report 50% of search queries, leaving SEO professionals with incomplete data, according to research. The post Google Search Console Fails To Report Half Of All Search Queries appeared first on Search Engine Journal.
When I stepped into my role as head of content at Gong, I didn't come with a decade of marketing experience. I came with a sales background and a whole lot of time spent chasing leads. That experience turned out to be my unfair advantage. Heres what I knew from the trenches: Most people arent ready to buy when you reach out. Most of them dont care about your product, at least, not yet.
Relevance is the currency of modern media relations—and personalization is how you earn it. In this new webinar with industry leader Karen Swim, APR, we'll explore proven strategies for precision targeting and crafting personalized pitches that resonate with journalists and build stronger relationships over time. You’ll also learn how to ensure your media lists are accurate and up to date, craft outreach that gets responses, and streamline your workflow without sacrificing quality.
Investment in martech to improve personalization is the core of many CX and digital transformation strategies. However, capturing the benefits of personalization for businesses and customers comes at a cost. Gartner’s 2025 CMO Spend Survey found that CMOs prioritizing personalization in marketing initiatives allocate more of their budget to marketing technology25.4%, in contrast to 21.8% for those with a lower emphasis on personalization.
Two Google employees are helping lead WordPress's new AI Team, which is focused on integrating AI through canonical plugins first The post WordPress Finally Takes Steps To Integrate AI appeared first on Search Engine Journal.
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Two Google employees are helping lead WordPress's new AI Team, which is focused on integrating AI through canonical plugins first The post WordPress Finally Takes Steps To Integrate AI appeared first on Search Engine Journal.
Survey today’s consumers, and you’re likely to find split opinions regarding the applications and prominence of AI. Many herald AI technology for its efficiencies and innovation, while others raise concerns about job displacement and the erosion of human creativity. Many others hold a more nuanced view: AI can be a powerful tool for specific purposes (like automating repetitive tasks), but human hands should do things like art and storytelling.
Running a marketing agency used to mean juggling a small army of freelancers, risking missed deadlines, and spending more time managing people than creating content and building strategies. Thats how Barbara Jovanovic of Startup Cookie used to operate. Shes now built a streamlined operation that generates six figures annually with a tech stack that costs less than one grand a year.
The narrative around AI for customer engagement paints a seductive picture: frictionless interactions and hyper-personalized experiences at the push of a button. However, implementing effective AI requires organizational transformation, serious resource investment and cross-functional alignment, which many companies aren’t prepared for. The data reality gap According to a Gartner study, tech stack implementation challenges top the list of AI adoption barriers, with 55% of organizations hit
WordPress development has resumed after a four-month pause, following years of lagging behind market trends and technological innovation The post WordPress Unpauses Development But Has It Run Out Of Time? appeared first on Search Engine Journal.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Pegasystems kicked off the Pegaworld user fest today by announcing a range of AI-powered tools designed to simplify how enterprises automate work, build applications and upgrade outdated systems. The updates center on expanding the Pega platform with intelligent agents that can work together across different parts of the business. Coordinating AI agents Agents are getting a lot of attention, but many companies are cautious about using them widely, mainly due to concerns about reliability and lac
Patterns drive human attention. Whether we are listening to a speech, reading a headline, or scanning a list, our brains search for structure. One pattern, in particular, appears more often and works more reliably than the rest: the Rule of Three. When information is delivered in sets of three, it tends to be clearer, more satisfying, and more memorable.
In MarTechs MarTechBot explains it all feature, we pose a question about marketing to our very own MarTechBot , which is trained on the MarTech website archives and has access to the broader internet. Q: Why is it so hard for B2B marketers to shift their focus from leads to accounts? B2B marketers face several challenges when shifting their focus from measuring and engaging individual leads to an account-based marketing (ABM) approach.
Ever worry your tech stack looks more like Jenga tower than a finely tuned machine? Hate to break it to you, but you’re suffering from stack fatigue. The symptoms are easy to spot. Tick any that apply: Overload of overlapping tools Daily struggle with silos Constant pressure to prove ROI Chasing disconnected data Integration headaches And that’s before you even start to think where AI fits into an already fragmented ecosystem, which is only going to amplify your challenges rather tha
Speaker: Hanan Polinovski, Events Manager and David Brown, Sr. Marketing & Events Lead
Are your events living up to expectations? Are you getting quality leads from your sponsorships? Have you ever wondered if that branded notebook actually makes an impact? Get ready to transform your event strategy! Join event marketing pros Hanan Polinovski from Printfection and David Brown from Bonusly for a fast-paced webinar about turning your event efforts into serious ROI.
Holding events can be a great way to promote your business and reach a wider audience. In fact, 78% of event organizers state that in-person events are their most lucrative marketing channel. But a big factor in your event’s success can boil down to event sponsorships. Getting other brands and organizations to sponsor your event can help boost your event’s budget and introduce your event to their audiences.
In this episode of The Growth Nexus Podcast, host Ryan Shelley welcomes Anthony Armendariz, CEO of Funsize, a digital product and brand design agency based in Austin, Texas. Anthony draws on over a decade of experience in design and business leadership, and he offers an honest take on what it means to lead with purpose.
Its Black Friday week. Your team has been working on an ad campaign for some time now. Youre sure this is going to be an impactful campaign. But the deployment day is approaching, and the ads arent ready yet. Was your team too optimistic about their capacity? Was the deadline too tight? Before you look into those questions, it might be time to assess if youre taking advantage of your automation tools to help your marketing team boost their productivity.
Too short for a blog post, too fun to ignore, here are some random thoughts from the world of marketing and beyond. AI became a friend Here is the moment I felt genuine fondness for ChatGPT. I was preparing for a trip to France and asked ChatGPT to help me brush up on my French. It quizzed me on common terms to help me order in a restaurant and navigate the metro, but then it surprised me with: Je suis allergique au gluten — I am allergic to gluten.
Brace yourself, B2B marketers. Your beloved SEO is getting a makeover, and its name is Language Model Optimization (LMO). What does that mean for your digital strategy? Join Jesse McFarland of SpearPoint Marketing on the next B2B Growth Show as we unravel the mystery and get you prepped for the next evolution in search. Here’s what you’ll walk away with: A clear breakdown of SEO vs.
The unexpected happens. Systems fail, humans are unpredictable, interfaces aren’t perfect… The customer service professional demonstrates their strategic insight when they plan for eventual failure instead of denying it’s possible. The first step, of course, is to design things with resilience and care so they don’t break. Then what?
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