Martech

MARCH 15, 2023

The modern customer journey is complex, spanning multiple channels, devices and touchpoints as customers navigate researching and buying products and services. The pandemic exacerbated the movement of B2B and B2C customers from in-person to online channels. Table of contents What is customer journey orchestration?

Customer Journey 103

Customer Journey Customer Transform CRM 103

Hubspot Marketing

APRIL 29, 2025

This is an early space, but demand is growing: The AI agent market is expected to grow to $47 billion by 2030. Agentic AI builds on that foundation managing the workflows within the team and executing actions with much less human involvement. Data Hygiene and Management Its 10PM do you know where your data is?

Price 109

Price CMO Marketing Marketers 109

Backlinko

MARCH 11, 2024

Marketing automation software enables improved efficiency with various features from customer segmentation to campaign management. billion 2030 $13.71 Marketing tech stack is always evolving. Continue reading as we’ll cover answers to these questions with these recent marketing automation statistics. billion 2022 $5.19

Customer Journey 118

Customer Journey Marketing Automation Platform Marketing Marketers 118

Sprout Social

MAY 9, 2023

AI marketing combines AI technologies with customer and brand experience data to provide highly precise insights into your customer journey and market trends. AI-driven marketing is set to drive 45% of the total global economy by 2030. As marketers, this is an essential advantage. Here is a closer look.

Marketing 142

Marketing Marketers Manufacturing Market Trends 142

Litmus

MARCH 2, 2021

It’s a highly complex process that starts with the customer journey. Start with the customer journey. An effective personalization strategy starts with a deep understanding of the customer journey. That means every single interaction the customer has with your business.

Branding 74

Branding Customer Journey Retail B2C 74

Litmus

MARCH 2, 2021

It’s a highly complex process that starts with the customer journey. Start with the customer journey An effective personalization strategy starts with a deep understanding of the customer journey. That means every single interaction the customer has with your business.

Branding 72

Branding Customer Journey Retail B2C 72

Hubspot Marketing

DECEMBER 11, 2023

The challenge of becoming too reliant on AI may account for 47% of partially automated customer journeys, according to Ascend2. After all, 47% of automated customer service is 100% better than none. In 2017, a McKinsey report studied considerations around the workplace in 2030 and how AI might impact it.

User-Generated 119

User-Generated Marketing Marketers Copywriting 119