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CDP and customer experience: Best of the MarTechBot

Martech

Prompt: How might a marketer for a large B2C company incorporate a CDP into their martech stack to improve the customer experience, increase customer engagement, and increase conversion rates? This allows for more personalized marketing efforts. This data can inform future marketing strategies and optimizations.

Customer 118
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28 AI Marketing Tools to Save Time and Boost Performance

Buffer Marketing

These marketing automation tools help you craft more engaging content and scale personalization for better results. Attentive: Personalize messages at scale Source: Attentive Attentive is a B2C email and SMS marketing software that helps brands create tailored experiences for each customer.

Price 123
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5 best CRMs for ecommerce businesses in 2025

Hubspot Marketing

ActiveCampaign Best For: Small to medium ecommerce businesses seeking powerful marketing automation at an affordable price. Automated Marketing Workflows: Casio's lead nurture programme generated nearly £900k using automated workflows, demonstrating the power of HubSpot's Marketing Hub automation capabilities.

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15 Audience Segmentation Tools You Need to Stop Guessing & Start Engaging

Customers.ai

Email marketers looking to create hyper-targeted campaigns that drive sales and engagement. Pro tip: Use Klaviyo’s predictive analytics to identify customers likely to churn and send them win-back offers before it’s too late. Amplitude : Offers deep insights into user behavior for optimizing marketing strategies.

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Are you focusing on valued customers or volume customers?

Martech

Anticipate needs through predictive/prescriptive analytics and surprise them with proactive solutions. Using analytics to predict purchasing patterns and stock accordingly. Engaging proactively with customers by seeking feedback through surveys, focus groups or advisory boards, but dont forget to act on their input.

Customer 111
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How B2B and B2C brands are winning hearts with memory-driven CX

Martech

Sentiment analysis, predictive and prescriptive analytics and other AI tools can enhance emotional intelligence at scale. Dig deeper: Unlocking customer loyalty: 5 core motivations powering personalized marketing The future of memory-driven CX Where is this headed?

B2C 124
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AI-powered martech news and releases: March 20

Martech

CallMiner released CallMiner Outreach, a customer experience and feedback management solution that uses analytics and AI. Wunderkind added Wunderkind Analytics and WunderkindAI to its Autonomous Marketing Platform. This feature allows side-by-side analysis to uncover insights and market opportunities.

Retail 99