article thumbnail

The B2B case for retention marketing: 7 key tactics

Martech

Millennials and Gen Z are rapidly entering the B2B buying group. At last, marketing professionals are slowly getting involved in customer management and customer experience, adding value to areas like customer success and account management. Dig deeper: Humanizing B2B: The key to better customer experience 3.

Gen Z 115
article thumbnail

How to Create a Digital Marketing Strategy (7 Steps)

Sachs Marketing Group

On the other hand, a tech startup offering a fitness tracking app might target health-conscious millennials who are tech-savvy, follow fitness influencers on social media, and prefer to exercise outside the gym. Remember, the key to effective marketing is knowing your customer.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Education as a Marketing Strategy: 8 Brands Doing Online Classes and More

Content Marketing Institute

The millennial market is really who banks like ours are looking to connect with.”. Athey also attributes the company’s customer retention rate of greater than 96% and other marketing KPI growth in part to the educational efforts. And the new customer acquisition rate increased by 22.5% It’s a key market for us.

article thumbnail

12 Niche Marketplaces to List Your B2B Services

Neil Patel

E-commerce is the future, but it isn’t just for B2C. Speak to More Customers. It can be easy for many to think of Millennials as “kids,” but the youngest were born in the mid-90’s—meaning 100 percent of Millennials are adults. What Is the Difference Between B2B and B2C Niche Marketplaces?

article thumbnail

What is Content Marketing, Really? (And Other Content Questions Answered)

Marketing Insider Group

Why the growth, which could actually outpace B2C ecommerce? Much of it has to do with a changing B2B buyer (millennials now account for 73 percent of the B2B buyer group ). Customer acquisition costs (CAC): Calculating the CAC for each campaign provides key insights on how to streamline operations to reduce it.

article thumbnail

What is Digital Marketing: The Ultimate Online Marketing Guide

Rock Content

How B2B and B2C companies can use Digital Marketing strategies. Smartphones are incredibly popular, especially among Millennials and Generation Z. Working with these tools, your team will be able to increase sales and leads, as well as decrease the customer acquisition cost. Major differences between B2B and B2C.

article thumbnail

Stats roundup: the impact of Covid-19 on marketing & advertising

Econsultancy

By comparison, B2C companies spend a proportionally larger amount of their budgets on advertising (22%) and people (20%). As a result, typical customer acquisition costs for brands selling on Amazon has risen from a 15% equivalent transaction fee per order to ones that are typically more than 20%. Customer experience.