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When UGC Goes Wrong: How Smart Brands React to Controversy [Expert Interviews]

Hubspot Marketing

While the drink brand does tout ingredients that “ burn calories ,” many TikTokkers falsely claim the fitness beverage contains everything from Ozempic to cyanide and will give you luscious locks, sturdy nails, and an early grave. So what’s a brand to do when UGC goes off the rails? Just search for videos about Celsius on TikTok.

Branding 125
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How AI is changing communications and PR: Risks and benefits

Sprout Social

Managing communications has become quite the juggling act. Each passing year throws in a new challenge, whether that be keeping up with audience interests, navigating tough economic conditions or even defusing an unexpected brand crisis. What can communications teams do with AI? But what does “more” look like exactly?

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What’s the role of marketing in a crisis?

Martech

When an organization suffers from a crisis, you probably think about the PR agency or CEO as part of the response. Marketing has access to the customer data and develops the voice of the brand, which makes the marketing team a crucial part of any crisis response. But what about marketing?

PR 125
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IRL takeovers: Influencers are reshaping live brand activations and events

Sprout Social

They’ve emerged as powerful players in live brand activations and entertainment experiences that transcend traditional marketing. Were seeing influencers as red carpet correspondents at major award shows, participating in exclusive brand trips , hosting pop-up shops and much more.

Branding 107
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3 ways to turn tariff turmoil into marketing gold

Martech

That’s why some brands are discovering hidden opportunities amid the economic turbulence. Educate your audience to alleviate concerns One of the most effective things a brand can do is to educate its audience about the tariffs and uncertainties affecting it.

Transform 113
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How Jess Cook Turns Content and PR into a Power Couple at Island (Interview)

Animalz blog

PR could be one of those ways. Not necessarily in the traditional sense like getting your brand on TV or in national newspapers, but by getting your content placed in newsletters and your team on podcasts. Tim: Can you tell us about your background and how you came to oversee both content and communications at Island?

PR 57
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Where AI falls short in high-stakes B2B industries

Martech

Marketing based on mimicry is inherently incapable of being specific or creative enough to make a brand stand out. AI-generated designs often struggle with adhering to brand guidelines and understanding subtle aesthetic principles. Yet, while generative AI has made significant strides, it has a pronounced Achilles’ heel: AI mimics.

PR 135