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While traditional B2B marketing strategies have primarily focused on targeting baby boomers, Generation X, and millennials , a new generation is rapidly emerging as a new force in the B2B sector: GenZ. Born between 1997 and 2012, GenerationZ is the first generation to grow up with technology at its fingertips.
Customers born just before or after the debut of the memorable Aflac Duck are known as GenZ and are a much sought after health insurance demographic. GenZ, though not a monolith, holds different expectations about engaging with brands than previous cohorts. In the same survey, 64.2%
GenerationZ, or those born between 1997 and 2012, make up more than 20% of the U.S. The generation is at an interesting place developmentally—while its youngest members are attending middle school, older Gen Zers are graduating college, building professional careers, and raising families. Foster a sense of community.
Grab your favorite caffeinated beverage and settle in, because I will share my findings concerning the four consumer generations, from GenZ to Baby Boomers. GenZ: The Digital Natives’ Playground Let’s kick things off with the youngest consumer crowd on the block – GenZ.
And for colleges and universities, that means adapting to GenZ. GenZ isnt just influencing how institutions market to prospective students. How to communicate. From TikTok and texting to hyper-personalized outreach, this generation demands more than most legacy systems can deliver. How to measure success.
Salesforce found that consumers are favorable toward AI along generational lines. GenZ is the most receptive, while Boomers and Silent Generation-ers are the most cautious. Thirty-four percent of GenZ consumers said they would share their personal information with an AI agent, 37% are neutral about it.
27:33: How do you address GenZ as an audience for email marketing? 28:58: How do you avoid over-communicating with customers with email and push channels? 15:30: Is AI-powered cold email diluting the email channel? 19:20: How to navigate Apple’s iOS privacy rules. 26:08: Which way are email marketing budgets going?
A social media network is an online platform that supports communication, interaction and content sharing among individuals and communities. General social media networks General social media networks are what most people think of when they picture traditional social platforms. That number climbs even higher for GenZ.
Build a Brand GenZ Wants to Work (and Buy) From written by Jarret Redding read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Len Silverman In this episode of the Duct Tape Marketing Podcast , I interviewed Len Silverman, a veteran marketer, former Learning Center owner, and author of Mesh: Aligning Your Personal Brand with GenZ.
Less than 50% of GenZ think they receive too many emails. Yet, less than half of Gen X share the same concern. Take an age-targeted approach that respects individual communication thresholds and preferences. Nearly 50% of respondents and 66% of GenZ ranked them first.
Further, younger generations are the most impacted, with 90% of GenZ and 84% of Millennials saying some of their purchases within this period were influenced by social. Similarly, this figure increases among younger users (76% of GenZ and 74% of Millennials). As a result, influencers who accept payment (i.e.
Collaborations with influencers or creators can significantly amplify your reach and resonate with GenZ and Millennial audiences. Collaborating with influencers allows brands to engage with existing communities and foster trust with their target audience. Influencer marketing is another area where Instagram shines.
By dividing the audience into distinct groups based on behaviors, preferences or demographics, businesses can tailor their communication and email cadences for more meaningful engagement. Value Proposition: Clearly and concisely communicate what makes your offering unique and how it solves the customer’s problem.
For example, Cadbury partnered with Xiensscran, a London-based food influencer with an audience of millennials and GenZ. According to our 2024 Influencer Marketing Report , 35% of GenZ consumers rank authenticity as a top trait they care about when following influencers.
Snapchat predominantly reaches GenZ and younger millennials, including specifically 90% of 13- to 24-year-olds and 75% of 13- to 34-year-olds. Snapchat offers marketers direct access to GenZ and millennials, two groups with a combined $5 trillion in spending power. GenZ users create more content, taking 1.4
This suggests many retailers could improve engagement and reduce churn by simply sending fewer, more thoughtfully timed messages, rather than bombarding subscribers with daily communications. Younger demographics are more likely to delete after briefly skimming the preview text — 26% of Millennials and 28% of GenZ.
Fifty-six percent of millennial and GenZ consumers trust influencers more than brands. Empower them to help build your employee advocacy program by defining and communicating campaigns, setting goals, and creating incentives. Keeping everyone on the same page is key, so internal communication is important here.)
According to Sprout’s Q2 2025 Pulse Survey , GenZ now turns to social platforms more than search engines when looking for information. Consumers—especially GenZ—aren’t learning about brands through traditional ads or blog posts. Plus, 76% of all users say social media has influenced a purchase in the last six months.
Brands must ensure social is prioritized as a critical communication tool and provide their teams with the resources needed to produce creative, relevant, and authentic content.” And with the majority of TikTok influencers being GenZ , they‘ll understand how to ensure their content stands out, and increase a brand’s engagement figures.”
The brand boasts 345 million followers on TikTok, YouTube and Instagram, the top platforms for GenZ. Note: This method isnt reserved for GenZ. You can use humor and inside jokes to reach Millennials, Gen X and Boomers. Like this video, where viewers spend a day with a Communications Manager at Cisco in London.
If your business targets older generations or higher-ups in companies, GenZ slang does not need to be a part of your messaging. Your marketing message refers to the words you use to communicate your value proposition with your target audience. Think of it like this.
Much of this is proven by today’s influencer marketing statistics ; according to Q2 2025 Sprout Pulse Survey, 32% of GenZ now choose to use certain social media platforms because they follow creators or influencers who are active on them. Plus, 32% of GenZ expect brands to be interacting with influencers on their socials.
Your brand identity gives your business a distinctive, cohesive look, and it communicates your values to customers and stakeholders. Say you’re a copywriter for Burger King, and you’ve been asked to write two versions of an ad, one for an older audience and one for a GenZ audience.
GenZ and younger millennials are eschewing traditional financial advisors in favor of advice from social media. According to the Q2 2025 Sprout Pulse Survey, 71% of GenZ and 68% of Millennials say social media has had a positive impact on their financial decisions.
A third (33%) of GenZ respondents said it makes them more likely to buy, while about a quarter (26%) of Baby Boomers are less likely to purchase after seeing the #ad label. With Sprout, you get the tools to track disclosures, manage campaigns and communicate directly with influencers in one streamlined platform.
Many people, like artists, digital creators , journalists, and media organizations, create digital content simply because its their offering; its a new medium for them to express themselves and communicate with others. Leaning more into these channels in 2025 may be critical to digital content success. What can you do?
Todays consumers, especially Millennials and GenZ, are looking for more. Studies show that 70% of GenZ consumers are more likely to support brands they see as inclusive. According to Statista, over 60% of GenZ are more likely to buy from brands that align with their values. Why does this matter?
GenZ is setting the pace for how social commerce evolves. Image source GenZ’s Influence on Social Commerce Trends Digital natives are pushing brands to be faster, more transparent, and values-driven. Social commerce that thrives with GenZ tends to be short-form, interactive, mobile-first, and socially conscious.
Plus, with more consumers making in-app purchases (currently at 13% overall and rising to 50% with GenZ), its getting easier to track where sales and revenue are coming from. And let’s face itdifferent audiences behave differently (Hey, GenZ on TikTok!). The pattern shifts dramatically for GenZ.
Still, being generous with your compensation and commission offer is always a smart move. Clear and timely payment terms, along with open communication, are also key to keeping influencers interested in your brand by showing them you value their contributions. Trying to reach GenZ?
And dont let clickbait news headlines sway you: GenZ and Millennials are using Facebook. In my experience, it is active communication with followers that helps to establish a genuine connection and gain their trust. This approach allows us to cater to multiple generations simultaneously.
As we move into 2025, several key themes are emerging: Authenticity and genuine connection: UK consumers are increasingly drawn to brands that communicate with sincerity and meaning. Brands targeting GenZ and younger Millennials may need to prioritise other platforms. Facebook user base: Facebook boasts 38.3
Direct engagement, communication and customer care can set your business apart from your competition. WhatsApp is a massive app globally; billions of people rely on it as their main communication channel. In 2023, Ofcom found that approximately two-thirds (65%) of UK adults use WhatsApp as their main online communication service.
Right behind them is GenZ. social responsibility) User-generated content. Providing tailored, insightful content and maintaining consistent, non-intrusive communication are essential to moving prospects toward a confident purchasing decision. Communicate on where the lead flow is getting stuck and think through options.
Audience: GenZ. Be clear, be direct, and prepare to repeat yourself (to the generic AI tools anyway). Include audience tone and style Whether your target audience is a room full of academics or a gaggle of GenZ influencers, you've got to tailor your AI prompts accordingly to get the best, most relevant content.
The latter is a particularly great strategy on Threads, where niche communities are often ready to lend a hand. Here’s a great example from Buffer’s Head of Content and Communications, Hailley Griffis : These types of posts can also spark social media content ideas. In: Messy, authentic, candid snaps.
Unlike traditional marketing and advertising, social marketing fosters two-way communication between brands and social media users. It’s about engaging with customers on a personal level, building trust, and cultivating a sense of community to nurture long-term loyalty — not just driving immediate sales. It’s time to learn.
With TikTok’s format encouraging authentic, creative content, brands can reach audiences naturally—key for communicating with Australian audiences. Overall, TikTok’s vast user base and highly visible algorithm can create significant opportunities for brands to connect and build community through short, shareable videos.
If your audience is GenZ, you might focus on bold visuals and short-form videos on platforms like TikTok or Instagram. For example: If you’re targeting GenZ, prioritize TikTok and Instagram Reels, where short-form video dominates. Crisis Communication Plan : Prepare responses for potential PR challenges.
The brand introduced the lenses to bring their product catalog to GenZ audiences. GenZ consumers say Snapchat is among the three platforms they use most often, per the Q2 2024 Sprout Pulse Survey. Other lenses help customers build their own customized skincare routines.
These offerings strike a chord with tech-savvy millennials and GenZ, who prioritize convenience and a tailored touch in their financial dealings. Seeing how younger generations are driving the push for personalization, it’s clear that expectations are being set high by non-banking platforms as well.
Instagram is a hotbed for brands looking to connect with a younger audience and communicate through engaging visuals. This GenZ and Millennial user base relies on the network for entertainment, trend discovery and creative expression. Instagram has over 30 million users in the UK alone, with most of those being 1834 yearolds.
Ideal Use Cases (with Built-in Marketing Insights) Instagram shines when used for building brand affinity, visual storytelling, and community growth. It’s especially strong for B2C brands, creators, local businesses, and even service providers who want to communicate visually. billion monthly users.
More like your cool GenZ cousin who's "just vibing". Solution : The more specific you are, the better and more authentic your AI-generated content seems. Ever feel like you're playing editorial whack-a-mole with inconsistent messaging across your content?
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