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Fashion Forward: Recession-proof CX to drive customer loyalty

Use Insider

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes). Simple: Just ask.

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14 Social Inbox Tools That Will Get You To (Social) Inbox Zero

Hootsuite

A good social inbox tool is the foundation of an effective social messaging strategy — and a handy tool for keeping followers, customers, and prospects happy. This can include direct messages , public comments, comments on social ads, questions, @mentions, hashtags, and social customer service requests.

CRM 78
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How to Calculate Your Customer Acquisition Cost

Rock Content

In Digital Marketing , there are few numbers more important than your Customer Acquisition Cost (CAC). The Customer Acquisition Cost is a benchmark number used to establish how effective your marketing efforts are and, therefore, is a very important number to know by heart. How to reduce Customer Acquisition Cost numbers?

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Discover The Benefits of Email Automation Software

Vertical Response

In the digital age, email has become a critical tool for businesses to reach out and engage with their customers. However, manually sending out individual emails to a large customer base can be time-consuming and inefficient. The software can also integrate with your CRM and other marketing tools to enhance your email campaigns.

Price 95
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10 Great Examples of Welcome Emails for New Customers & Employees

Hubspot Marketing

The outcome of giving a good impression in emails goes a long way to connect with potential business contacts or customer. When you send a welcome email to a new blog reader, newsletter subscriber, or customer, you're making a first impression on behalf of your brand. Always give customers a way to opt-out. Let's dive in.

Customer 145
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51% of consumers would leave a brand if digital experience isn’t as good as in-person

Martech

consumers (51%) say they’d be less loyal to a brand if the digital experience isn’t as enjoyable as in-person, according to PwC’s Customer Loyalty Survey 2022. The pandemic has put the pressure on businesses to build customer experiences online that match or exceed their in-store experience. More than half of U.S.

Gen Z 115
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Litmus in TechCrunch: Personalizing Emails with Shopper Generated Content

Litmus

That CRM data — and email — will play even larger roles in the buyer journey. Brands understand the importance of building relationships with their customers. Creating and expanding those connections, however, relies on gathering actionable data to develop personalized email strategies that engage customers. .