Marketing Insider Group

FEBRUARY 10, 2025

According to SimplicityDX, the average business spends $29 acquiring a new customer while a repeat customer generates $39, so customer loyalty is a massive moneymaker. Customer Relationship Management (CRM) systems automate part of the relationship-building process so businesses can build strong customer connections.

CRM 94

CRM Customer Transform Customer loyalty 94

Litmus

SEPTEMBER 25, 2024

Metrics to watch: Net Promoter Score (NPS), referral rate, user-generated content volume, social media mentions 8. By integrating insights from your CRM data , product feeds, and past interactions, you can craft content that aligns with each subscriber’s unique needs and lifecycle stage.

Management 98

Management Marketers Marketing CRM 98

SocialPilot

DECEMBER 18, 2024

Yet, as a small business owner wearing many hats, finding the time to collect and manage reviews can feel like one more daunting task on an already overwhelming to-do list. In this blog, we are laying out all the reasons why your small business needs an online review management tool. And thats not all. The solution?

Transform 98

Transform Management User-Generated Energy 98

Marketing Insider Group

JANUARY 29, 2025

CRM and marketing automation integration is a well-defined process that combines and improves the alignment between marketing and sales activities. It lets businesses automate prospecting, data entry, customer management, and other time-consuming business operations. What is Customer Relationship Management (CRM)?

CRM 70

CRM Transform Marketers Marketing 70

Martech

NOVEMBER 6, 2024

October 2024 also brought upgrades for anyone using Microsoft Teams and made managing support tickets a whole lot easier. Updates HubSpot managers will love Streamline Microsoft Teams webinar registrations with HubSpot workflows. Updated CRM object merge behavior to be aware of. Quickly exclude records from active lists.

CRM 120

CRM Transform User-Generated Management 120

Martech

AUGUST 8, 2024

CMOs and their marketing organizations face a Sisyphean task in managing their ever-expanding martech stack. Understanding this principle and how it applies to martech management will better equip you to identify the tools and strategies driving your marketing success. Are you getting the most from your stack?

Key Performance Indicator 126

Key Performance Indicator Transform User-Generated CMO 126

Martech

DECEMBER 3, 2024

” These changes go well beyond current use cases like content generation, personalization and knowledge management. Existing martech giants like Adobe, HubSpot, Microsoft, Salesforce and SAS have aggressively integrated new AI capabilities into their products, leveraging both generative and traditional machine learning.

CRM 132

CRM User-Generated Customer Management 132

Martech

JULY 11, 2024

The market now offers challengers with superior capabilities, user-friendly interfaces and integrated reporting and analytics at lower costs. Data integration and management Data is the cornerstone of marketing automation. When evaluating new platforms, prioritize robust CRM integration and customer data platforms (CDPs).

CRM 105

CRM Marketing Automation Platform User-Generated Price 105

SocialPilot

DECEMBER 2, 2024

Managing reviews for businesses with multiple locations can be a challenge. By effectively managing both, you can turn customer feedback into a powerful tool to improve your business and boost your online presence. In this section, we’ll explore the key activities involved in implementing a robust review management strategy.

Management 89

Management CRM SEO Price 89

Hootsuite

MAY 28, 2025

Influencer marketing tools help you manage all aspects of your influencer marketing strategy. Some tools are general all-in-one influencer marketing management solutions. Others specialize in certain aspects, like influencer discovery or campaign management. Feature sets, complexity, and pricing vary.

Influencer Marketing 109

Influencer Marketing Affiliate Marketing CRM Marketers 109

Martech

OCTOBER 1, 2024

Many of their capabilities were still rules based and relied on users to know how to configure them. The barriers to entry for better customer-driven marketing experiences will continue to drop, and we’ll see a spectrum of capabilities that marketing leaders can leverage: Upskilling of “lower martech adoption” users.

CRM 124

CRM User-Generated Marketing Automation Platform Marketers 124

Martech

AUGUST 8, 2024

Thanks to a fairly ambiguous Google statement that seeks to “ elevate user choice ,” it looks like we’ll soon see a combination of cookie-less and cookie-dependent solutions — although how that will work out in practical terms is still up in the air. Using cloud storage and processing platforms like Google Cloud elevates data management.

Transform 129

Transform Analytics eCommerce CRM 129

Martech

FEBRUARY 17, 2025

Optimize processes for lead generation and customer acquisition. Implement and manage tools and technologies that support revenue generation. Collaborate with product teams to enhance user experience and drive engagement. Sales: Familiarity with sales processes, lead generation, and customer relationship management.

Customer Acquisition 118

Customer Acquisition CRM Marketing Automation Platform Analytics 118

Search Engine Land

JULY 26, 2024

Reddit has launched Lead Generation Ads in public beta, available globally for advertisers working directly with the platform. Reddit’s new ad format allows advertisers to collect user information directly on the platform, potentially improving lead quality and campaign performance for businesses across various industries.

CRM 107

CRM User-Generated Advertisers Advertising 107

Martech

AUGUST 12, 2024

This month, the big news is all about improved data management, making customer interactions smoother and cutting down the time you spend on busy work. Sales teams, get ready to level up with awesome new tools for managing leads.

CRM 126

CRM Health User-Generated Transform 126

Martech

DECEMBER 20, 2024

Library of skills and integrations This library spans key business applications like CRM, Slack and Tableau, and integrations from AppExchange partners. Here are some examples: The CRM Skills let you create agents to automate and enhance customer experiences. It also helps users check for accuracy. The Agentforce Testing Center.

CRM 111

CRM Marketing Automation Platform User-Generated Management 111

Martech

OCTOBER 24, 2024

Eighteen months after GPT-4 shook the martech world, the dust is settling and it’s time to evaluate the real-world impact of generative AI. Similarly, Jasper automates content generation, allowing marketing teams to focus on creative ideation rather than routine copywriting tasks. AI copy generation/writing. Disruptors.

Copywriting 129

Copywriting Transform PR User-Generated 129

Martech

SEPTEMBER 6, 2024

HubSpot updates managers shouldn’t miss Enhance CTA performance with Smart Content What’s new : The new CTA editor allows you to create Smart Content variations for CTAs, enabling more personalized experiences for your website visitors. Users no longer need to scroll through multiple sections to gather important information.

CRM 118

CRM User-Generated Analytics Management 118

Martech

MAY 21, 2025

The April HubSpot updates bring new power to automation, deeper reporting insights and long-awaited improvements to forms, workflows and CRM customization. With this optional setting enabled, any email to or from a contact already in your CRM will be logged automatically, even if its sent from mobile or your regular inbox.

CRM 76

CRM Management User-Generated Health 76

Martech

SEPTEMBER 4, 2024

It’s another compelling use case for maximizing the value of generative AI. A customer data platform (CDP) unifies customer data from various sources — think website interactions, CRM interactions and email engagement — in one platform. We will create fake user data. ChatGPT generated fake user data for my simulation.

Marketing Strategy 124

Marketing Strategy Whitepaper Finance Transform 124

Martech

APRIL 10, 2025

Tailwind Purpose: Content circulation and traffic generation on Pinterest. million organic views generated for a single campaign and an 854% boost in blog traffic. It simplifies the audience research process, allowing users to create content with clarity and confidence. Email: Business email address Sign me up! Processing.

Content Marketing 121

Content Marketing User-Generated CRM Social Media Marketing 121

SocialPilot

DECEMBER 10, 2024

When it comes to review management, BrightLocal emerges as a great platform that enables you to manage your business’s presence across multiple locations, platforms, and brands. We’ll help you navigate the process of selecting the right review management platform for your business. Verified GetApp Review 2.

Management 75

Management Non-Profit User-Generated Price 75

Martech

DECEMBER 17, 2024

I think there are two big changes coming for folks using Apple Mail, said Brian McKenna, vice president of CRM at digital marketing agency DMI Partners. To make email management easier for users, AI will help with automatic reply suggestions, email summaries, and message sorting. Can users opt in or out of certain features?

Email Marketing 122

Email Marketing Copywriting User-Generated Promotion 122

Martech

JANUARY 7, 2025

Were still in (very) early days for LLM (large language model) search, but fast-increasing user adoption is helping us draw insights on effective tactics for brands to deploy to appear in results on platforms like Perplexity , ChatGPT search , Gemini, and more. User intent matching. Semantic SEO. Technical SEO.

SEO 116

SEO Logistics User-Generated Finance 116

SocialPilot

JANUARY 6, 2025

That said, acquiring and managing these reviews isnt easy. However, manual review management is fraught with several challenges. Respond Promptly Lastly, manual review management is susceptible to human error, such as typos, incorrect information, or missed reviews. Thats where Google review automation comes in.

CRM 111

CRM Management User-Generated Price 111

Martech

MARCH 20, 2025

From AI-powered workflow enhancements to more flexible forecasting tools, these updates will give you greater efficiency, better data visibility and more control over your CRM. This means less time spent editing and refining AI-generated content, making it easier to scale content marketing efforts while maintaining quality and relevance.

CRM 107

CRM User-Generated Management Communications 107

Hubspot Marketing

APRIL 30, 2025

Early in my SEO career, I generated two million clicks for an ecommerce store. I had no idea how to generate a keyword strategy for buyers. For example, a sales manager might research: Why doesnt my team follow up with leads? Processes to manage leads. Lets stick with the example of a buyer looking for a CRM.

SEO 108

SEO CRM User-Generated Education 108

Martech

JULY 16, 2024

Important metrics might include time on page, downloads, but also more advanced metrics such as: Page flow: Analyze the path users take through your site to identify drop-off points. Understanding where potential customers are leaving the site can help refine content and improve user experience, leading to higher engagement.

Finance 127

Finance Non-Profit Transform CMO 127

Martech

NOVEMBER 14, 2024

Remember when your martech stack was manageable — maybe just one CRM platform paired with an email automation tool? Initially, businesses competed on the strength of simple, value-driven offerings designed to attract users through genuine convenience. Fast forward to today and your SaaS expenses ballooned.

Customer 126

Customer User-Generated Marketers Marketing 126

Martech

OCTOBER 31, 2024

To address these barriers, we are testing a generative AI-powered pre-approval bot to help potential car buyers confidently navigate the loan process without the intimidation of sharing private information. To address these challenges, we are testing a generative AI pre-approval bot to overcome these objections and convert more customers.

Transform 135

Transform User-Generated Retail Finance 135

MarketingOps

APRIL 3, 2025

We often find ourselves trapped in a reactive cycle of managing bad data instead of executing strategic initiatives. Field calculations to generate key metrics or scores. That means enforcing data quality at every funnel stage and managing the complex, multi-object processes that keep your system in sync. Format checks.

CRM 130

CRM User-Generated Marketing Automation Platform Management 130

Search Engine Land

AUGUST 14, 2024

Lead generation advertisers today have access to tools like broad match keywords and offline conversions – powerful when used right, but chaotic and expensive if left unchecked. If you haven’t been keeping up with the role of automation and AI in lead gen advertising, this article includes advice and experiences on: Managing your ad strategy.

Advertisers 116

Advertisers Advertising Branding CRM 116

Hubspot Marketing

SEPTEMBER 11, 2024

Waste of time for less frequent users. There’s a learning curve that comes with many of these tools, so if an organization is a one-time user looking to analyze a small set of applications, it may not be as much of a time-saver and so not worth the cost. User interface. Customization. is clearly doing something right.

Price 122

Price CRM User-Generated Analytics 122

SocialPilot

APRIL 10, 2025

Choosing the right review management platform is crucial for building credibility, automating review collection, and boosting customer trust. While Trustpilot is a well-known player in the review management space, its not without its drawbacks. Verified User in Construction It is the most expensive review platform out there.

Management 73

Management Non-Profit Price User-Generated 73

Martech

JULY 30, 2024

Once your business reaches the scale-up phase, it’s important to adapt by implementing customer relationship management (CRM) systems and marketing automation platforms. Regardless of size or status, successful lead generation relies on understanding and addressing their audience’s desires and pain points.

CRM 117

CRM Marketers Marketing Customer loyalty 117

Marketing Insider Group

SEPTEMBER 9, 2024

Increasing AOV can significantly boost your funnel’s profitability by generating more revenue per customer, often through upselling and cross-selling strategies. Google Analytics offers insights into user behavior, traffic sources, and conversion rates across different stages.

Customer Acquisition 124

Customer Acquisition User-Generated CRM Analytics 124

Buffer Marketing

JANUARY 7, 2025

👋) is a social media management platform with an AI Assistant that helps you create more engaging content in less time. Beyond the AI features, Buffer is a really flexible social media management tool that lets you create, schedule, and manage social media content across channels. Pricing : Starts at $15/user/month.

Price 119

Price Thought Leadership Transform User-Generated 119