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New Results from the Fall 2023 Edition of The CMO Survey

The CMO Survey

Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3% The effect of AI adoption has been positive with marketing leaders reporting that sales productivity has improved by 6.2% Senior marketing leaders continue to drive 70% of transformations.

CMO 288
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Driving Digital Transformation in the Busy World of iGaming

Bannerflow

iGaming is a huge and growing industry and one which is embedded in the online world, making digital transformation integral to the sector’s growth. Our report found that 51% of in-house teams in iGaming have full digital competency and manage their own marketing. This includes organisations in the iGaming sector.

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4 retail and ecommerce solutions to turn your team into a productivity powerhouse

Use Insider

Embracing innovation in retail marketing With thousands of brands offering millions of products, personalization is no longer just a ‘nice-to-have.’ Customers want the brands they connect with to deliver experiences that recognize and predict their preferences and needs. AI capabilities often vary from product to product.

Retail 52
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Harnessing martech insights: A roadmap to customer-centric business strategies

Martech

The digital era has revolutionized how organizations interact with consumers and transformed the role of martech teams. Their ability to assess and analyze vast data sets lets them provide critical insights into customer behaviors, market trends and the overall effectiveness of marketing strategies.

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2023 in review: Our top 10 articles on CRM

Martech

Done well, GPT-powered email marketing can lead to conversion lifts, long-term engagement and a bigger base of loyal customers. Here’s how AI innovations in major CRM platforms are transforming functions like sentiment analysis, campaign creation and more. 5 ways CRMs are leveraging AI to automate marketing today by Gene Marks.

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AI-powered martech releases and news: March 7

Martech

It uses GenAI to autonomously generate highly contextual and natural conversational responses to customer inquiries from frequently asked questions uploaded to Talkdesk Knowledge Management. Birdeye’s Birdeye Social platform leverages AI to transform social media management for businesses with multiple locations.

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6 SaaS Lead Generation Mistakes You Should Avoid

Jeff Bullas

Leads are the backbone of a SaaS startup because the number and quality of leads influence all key metrics like revenue, churn and retention rates, cost per customer acquisition, etc. A team’s collaboration platform was struggling with high cost per customer acquisition. Your product is different.