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Why Is Personalized Marketing Important?

Litmus

Personalization gives marketers an opportunity to position a brand or company differently from competitors (even when the product or service is a commodity). Businesses that personalize their marketing see more customer recommendations, referrals, and more repeat purchases—and it pays off.

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Driving growth through data: Optimizing the retention stage

Martech

In my last article , we looked at how to best use data during the purchase stage of the customer journey and how effective use of data can enhance outcomes for both the customer and the brand. This is the third stage of the customer journey, where we work to retain and engage our existing customers over time.

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Catching Up with Customers.ai: What’s New in Q1

Customers.ai

We’ve launched tons of exceptional new features designed to help marketers overcome the challenges they’re facing now and will face in the future. It Just Needs a Jump Start Customer Journey Tracking We would never pick a favorite of our new features but if we did have to choose, our Customer Journey feature might take the cake.

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Catching Up with Customers.ai – What’s New in Q1

Customers.ai

We’ve launched tons of exceptional new features designed to help marketers overcome the challenges they’re facing now and will face in the future. Customer Journey Tracking We would never pick a favorite of our new features but if we did have to choose, our Customer Journey feature might take the cake.

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How I’ve Run Postcard Campaigns for E-Commerce Brands That Get Over 20x Return on Ad Spend

Buffer Marketing

  Meet your audience at the right moment Just like many other marketing channels, so much of the success we had with Perennial Pastures’ direct mail campaign came from hitting people at the right point in their customer journey.  But all those touchpoints are how you build a relationship.

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How AI in analytics is transforming the way marketers work

Unbounce

The central dashboard lets you view all your metrics from multiple marketing tools in one convenient login, and you can track sales and create personalized marketing campaigns without ever leaving the platform. It’s perfect for those of us who aren’t super data-savvy.

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The role of AI in creating a more human customer experience

Sprout Social

Besides workflow efficiencies, AI tools provide nuanced insights that can transform your customer journeys to become more engaging and supportive. They enable you to develop a compelling customer experience strategy to serve customers better, provide personalized offerings and build meaningful relationships.

Customer 101