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The Secret to Building Customer Loyalty Forever

Duct Tape Marketing

The Secret to Building Customer Loyalty Forever written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Janstch In this episode of the Duct Tape Marketing Podcast , I interviewed Micah Solomon, an expert on customer service, hospitality, and the customer experience.

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Revolutionizing Your Strategy: Insider Digital Marketing Tips for Success

Rock Content

Companies seeking to maintain a competitive presence in our modern digitally dependent world can benefit from strategic digital marketing. Trends consistently prove that customers, whether B2B or B2C, do their research online before buying. Enter digital marketing. Reward customer loyalty with incentives.

Insiders

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3 Ways to Use Digital Marketing for Brick and Mortar Locations

SMA Marketing

Digital marketing is not just for online businesses. Brick-and-mortar locations can also use the power of digital marketing to drive new business. Businesses that learn to use digital marketing for their physical locations will see an increase in sales and customer loyalty.

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Digital Marketing Trends for 2023

Spiralytics

This is where digital marketing comes into play. Like traditional marketing, digital marketing constantly evolves and creates new opportunities for businesses to grow and improve. If your company wants to stay on top of its game this coming year, check out the following digital marketing trends in 2023.

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Martech failure? 50% say loyalty programs don’t offer much value

Martech

Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. This is a real problem, given the huge impact these programs have on customer retention, satisfaction and brand advocacy.

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Rise of CTV in marketing: Discover strategies that drive success

SmartBrief - Marketing

Other benefits of CTV include engagement and interaction with audiences, such as using barcodes to direct shoppers to a brand site, enhanced storytelling opportunities that allow for more narrative-driven ads and the ability to measure data to review effectiveness. This further adds to brand visibility and drives customer loyalty.

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The marketer’s guide to customer journey orchestration

Use Insider

Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.