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The 9 best reputation management services for your brand in 2024

Sprout Social

Reputation management services help businesses handle and avoid these situations, minimizing professional damage and guiding them through the storm. In this article, you’ll learn what an online reputation management service is, how they support businesses’ goals and our recommendations for the best providers in the market.

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Mastering Reddit for Brand Awareness & Reputation Management

Digital Marketer

Now, imagine a place where millions of people endlessly sift through this vastness, promoting what’s worthy of the front page and removing what’s rubbish. Reddit is a great place to get quality (and free) feedback. Plus, we’re able to target potential customers who have already expressed interest in our industry.

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The Ultimate Guide to Community Management

Hubspot Marketing

Businesses build communities — or implement community management tactics at their companies — to build authentic relationships among their audiences, both external (customers, followers, etc.) What is the purpose of community management? Provide support for audience members, fans, and customers when they need it.

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How to create a complaint management system to protect your brand reputation

Sprout Social

However, complaint management can also be a growth opportunity, providing insights to improve your products, services or customer experience. It’s also an opportunity to become the ‘hero’ in your customer’s story. So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively?

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7 Proven Social Media Promotion Ideas That Don’t Suck

Hootsuite

There are many reasons to use social media to promote your business. Here are 7 social media promotion ideas to explore instead, and how to execute them. Why promote your business on social media? Attract new customers. Customers are already looking for you on social media. Customer personas. Guess what?

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The role of governance: Successful customer journey operations

Martech

” Creating a compelling and rewarding customer experience is top of mind for most brands these days, as it is common knowledge that consumers value the journey almost as much as the products and services they buy. In the first article of this three-part series, we explored the collaborative aspects of customer journey operations.

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How to Use Pinterest Advertising to Promote Products and Attract Customers

Hubspot Marketing

If you're interested in exploring how Pinterest advertising can help you attract customers, keep reading. With over 250 million users , Pinterest is a great place for businesses to advertise products. Pinterest Promoted Pins. There are a few ways to promote your content on Pinterest. Promoted Pins.

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