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3 reasons why customer journeys are the key to better experiences and profits

Martech

“The ability to focus on customer journeys and reorient your organization around customer journeys is the great ‘unlock’ for companies that are struggling, perhaps, to make progress with their customer experience scores and their programs,” said Joana de Quintanilha, VP, principal analyst at Forrester at The MarTech Conference.

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How to Rebrand as a Content Creator and Stay Relevant [Expert Tips]

Hubspot Marketing

To get some insight, I spoke with creator, blogger, and YouTuber Lisa De La Cruz, who recently went through a rebrand herself. In De La Cruz's case, the COVID-19 pandemic plays a role in her decision to change her content. "I Fortunately, De La Cruz's platform grew as she continued in her new niche. "If Why a rebrand?

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Creating value when content and experience are data-driven

Martech

“The only way to drive revenue and drive acquisition, conversion and retention is through remarkable customer experiences, so there’s got to be a commitment from the top,” said Gene De Libero, Chief Strategy Office and Head of Consulting for marketing technology consultancy GeekHive, at our recent MarTech conference. Image: GeekHive.

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IndexNow Coming To Yoast SEO Premium

Search Engine Roundtable

Despite Yoast's founder, Joost de Valk, being super unimpressed with IndexNow, the Microsoft backed indexing initiative, Yoast will be adding support soon for IndexNow in Yoast SEO Premium.

SEO 121
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Modernising ITSM To Achieve DevOps Success

Calvyn Lee Blog

Service desk applications often de?ned ned IT support, with IT teams relying on ITSM to help manage almost every service they deliver to their colleagues and customers. Companies rise and fall based on their ability to deliver new technologies and services quickly, and Agile, Lean, and DevOps culture de?ned

Transform 130
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Structure, consume, learn and retire: Google’s pattern of learning

Search Engine Land

Once sufficient learnings are extracted, Google then retires or de-emphasizes these structured data formats, making them less impactful or obsolete. The initial support for meta keywords within search engines actually predates Google’s founding in 1998. Think: meta tags, schema markup, the disavow tool and more.

SEO 109
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Study: 56% of Google’s top three positions are held by ccTLDs

Search Engine Land

de) account for almost 20% of all top positions in Austria. This data supports those who think ccTLDs are the best for International SEO. And this is such a shame, suggesting that there is a big opportunity for multi-national brands to translate their content better into an optimized format for the Czech market.”

SEO 111