Why ecommerce needs to shift from acquisition to nurture
Econsultancy
JANUARY 28, 2022
During 2020 the ecommerce market went into overdrive. Stats roundup: the impact of Covid-19 on ecommerce. US ecommerce data from Anadot shows competitive pricing to be the key reason for picking one retailer over another among 57% of consumers. Owned channels + personalisation = a winning retention formula.
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