Wed.Nov 29, 2023

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5 signs of a customer-centric marketing team

Martech

Marketers who think of their customers’ and prospects’ best interests in everything they do tend to create marketing that resonates better and is overall more effective. While most marketers believe they’re customer-centric, certain behaviors demonstrate it. Let’s look at five ways to prove your team focuses on customers. 1. You’re positioned to serve oversell In many large, traditional companies, marketers are told to support selling at all costs.

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Unlocking Social Media on Employer Branding and Recruitment Marketing.

Aspiration Marketing

Social media has revolutionized how businesses interact with their audience and attract new customers. But its impact goes beyond sales and marketing. It has become an indispensable tool for companies to showcase their unique employer brand and attract top talent.

Branding 205
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Take Back Control of Your Inbox with Email Aliases and Catch-All Addresses

Calvyn Lee Blog

Email used to be a relaxing and calming experience. Keeping that unread message count at zero by diligently sorting each message into its proper folder was satisfying. My, how times have changed. Now inboxes overflow with unsolicited spam that’s impossible to unsubscribe from. Important messages get lost in the deluge of clutter. How did we get here?

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3 key stages to better content marketing: Attract, engage, convert by Digital Marketing Depot

Search Engine Land

A strong content strategy is key to engaging your audiences and driving conversions. The Content Marketer’s Funnel breaks down a proven three-stage framework to help you attract your target audience, create compelling content that drive engagement, and convert readers into customers. It outlines the metrics and KPIs to track at each stage, so you can continually optimize and prove the ROI of your content.

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How to Leverage Behavioral Science Insights for Direct Mail Success

Speaker: Neal Boornazian, President and Nancy Harhut, Co-Founder and Chief Creative Officer - HBT Marketing

Direct mail has consistently remained a powerful tool in the marketer's arsenal, but in an age of digital dominance, its effectiveness hinges on the strategic integration of behavioral science. 💡 When you incorporate powerful behavioral science principles into your direct mail marketing strategies, you can prompt the hardwired decision-making shortcuts your audience relies on — and that automatically unlocks new avenues for engagement, conversion, and brand loyalty.

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Email marketers may be hit by Google’s mass account removal

Martech

In a move that may significantly impact some email marketers, Google is set to start deleting inactive email accounts this week. Google initially announced the plan, which only applies to accounts that haven’t been used for at least two years, in May, giving users six months to take action. Inactive email accounts don’t engage with marketing emails and don’t respond to messages or make purchases, which means on some level, Google might be doing email marketers a favor by presenting this pu

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Google Ads boss Jerry Dischler steps down

Search Engine Land

Google Ads exec Jerry Dischler has stepped down after more than 15 years to take on a new challenge. The tech giant was not able to disclose what the “new challenge” is or whether he would remain within the business, but did tell Search Engine Land that the decision was not related to the recent federal antitrust trial. After more than a decade working in advertising, Google explained it was only natural for Dischler to want to try something new.

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Google Search Organization markup adds name, address, contact information, and other business identifiers

Search Engine Land

Google Search added new Organization markup which now supports name, address, contact information, and other business identifiers. The previous markup previously supported only logo and URL structured data fields. “Today we’re expanding our support for organizational information by extracting additional administrative data,” Irina Tuduce and Alex Jansen, Google Shopping software engineers announced.

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Instagram automation: Strategy and tools to do it right

Sprout Social

Automation is a close friend of any social media marketing strategy—Instagram included. This is because automation can help take care of mundane tasks, like scheduling, compiling reports and even responding to common questions asked in DMs. However, there still needs to be a human element to your Instagram strategy. Instagram automation can alleviate some of the repetitive tasks while allowing your social mean more time to develop creative campaigns.

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LinkedIn rolls out new ad performance measurement features

Search Engine Land

LinkedIn introduced tools and upgrades to assist marketers in measuring their ad campaigns more effectively: Conversions API (CAPI). Website Actions. Document ads upgrades. Why we care. Accurate measurement of campaign performance enables advertisers to make informed decisions, allocate resources efficiently and demonstrate the value of their efforts to clients and management.

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B2B Outbound Sales: Your Guide to Highly Targeted Outreach

Customers.ai

In the world of B2B sales, reaching your target audience has become a bit like finding a needle in a haystack. It’s a challenge, and with the recent email spam filter updates from the likes of Google and Yahoo, getting into those coveted inboxes is becoming even trickier. It’s why we launched B2B by Customers.ai. For years, B2B sales teams have relied on tools like Demandbase, ZoomInfo, and Clearbit to identify who has visited their site.

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Sales & Marketing Alignment: How to Synergize for Success

Speaker: Carlos Hidalgo, Co-Founder & CEO of Digital Exhaust, Author, International Keynote & TEDx Speaker

Recent research shows that only 50% of B2B organizations state that they have good alignment between their marketing and sales teams. This lack of alignment tremendously impacts the ability to meet business goals, and is a limiting factor for building and maintaining customer relationships. While many B2B organizations continue to struggle with aligning their marketing and sales teams, they can take practical steps to unify both teams and simplify their overall approach.

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How consent management platforms support data privacy compliance

Martech

Using consent management platforms (CMPs) has become paramount for businesses striving to comply with the European Union’s General Data Protection Regulation (GDPR) and other privacy regulations. CMPs play a crucial role in balancing the scales between effective marketing strategies and the stringent requirements of data privacy compliance. GDPR: a quick summary The General Data Protection Regulation or GDPR, articulates stringent directives for any entity that collects, processes or stores per

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The rise of Google followership: Unlocking visibility on Google’s surfaces

Search Engine Land

Google is no longer just a search engine. It is adopting social signals that increasingly impact content visibility across Google surfaces like Search, News and YouTube. This shift requires brands to rethink what it means to do SEO today and beyond. The article explores how Google is expanding into a surface ecosystem, why followership matters for visibility, and some initial ideas for brands looking to increase followers on Google.

Transform 107
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The Car Fire That Sparked Millions of Impressions for Stanley

Hubspot Marketing

A car fire ignited a viral marketing moment for the Stanley brand. On November 15, TikTok user @danimarielettering posted a video showing the aftermath of her car catching on fire. Though the car was totaled, her Stanley Quencher tumbler was intact and still had ice in it. @danimarielettering Thirsty after you catch on fire? @Stanley 1913 is like no problem i gotchu #fyp #carfire #accident #stanleycup ♬ original sound - Danielle The video quickly went viral and has gone on to rack up more than 8

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Key takeaways from the UK’s most effective holiday ads in 2023

Search Engine Land

Most Americans have spent November watching Black Friday ads. But on the other side of the pond, most of their British cousins have been watching Christmas ads (a.k.a., “adverts”). Yes, Black Friday sales have become common in the U.K. over the past decade, but Brits don’t celebrate Thanksgiving. So, right after Halloween, most digital marketers in Old Blighty launch their Christmas ad campaigns.

Shoppers 106
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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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How to Grow Your Marketing Agency: Scaling With Intention

Social Media Examiner

Ready to bring on more clients? Wondering how to augment and allocate resources as you grow? In this article, you'll discover how to put the right processes and people in place to support growth. How to Overcome the Challenges of Growing Your Marketing Agency Running a small business is filled with ups and downs, struggles […] The post How to Grow Your Marketing Agency: Scaling With Intention appeared first on Social Media Examiner.

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Take back your ROI by owning your data by Cynthia Ramsaran

Search Engine Land

Other brands can copy your style, tone and strategy — but they can’t copy your data. Your data is your competitive advantage in an environment where enterprises are working to grab market share by designing can’t-miss, always-on customer experiences. Your marketing tech stack enables those experiences. Join ActionIQ and Snowplow to learn the value of composing your stack – decoupling the data collection and activation layers to drive more intelligent targeting.

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AI is adding to marketers’ responsibilities while diminishing their influence

Martech

The enterprise-wide adoption of AI is adding to marketers’ responsibilities but diminishing their control over key technologies. That’s the conclusion of new Gartner reports about what CMOs need to focus on in the coming year. AI technologies are prompting organizations to pursue more digital growth initiatives which are being handled by cross-functional teams.

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Reddit launches new certification in engaging ad creatives

Search Engine Land

Reddit has rolled out a new certification to its Ads Formula marketing hub. The course, titled “Reddit Ads Creatives”, is a free hour-long session for intermediate marketers that covers how to: Build engaging ad creatives. Adhere to Reddit ads best practices. Run creative A/B tests. Engage with the Reddit community. Adapt creatives to holiday moments throughout the year.

Education 100
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The Resurgence of Direct Mail as a Growth Marketing Strategy

Speaker: Jeff Tarran, COO, Gunderson Direct & Margaret Pepe, Executive Director of Product Management, U.S. Postal Service

Learn the secrets to direct mail success for growth marketers! Industry veterans Jeff Tarran and Margaret Pepe are here to delve into how direct mail has completely evolved in recent years, and has rightfully earned a seat at the table alongside the email and digital marketing plans of SMBs, enterprise companies, and agencies as they look into strategy for 2024 and beyond.

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Consumers have high expectations for the use of AI in customer service

Martech

More than half of Americans expect future improvements in customer service thanks to the integration of artificial intelligence. This despite perceived bad experiences in the past with AI-driven customer service. This is another signal that consumers anticipate AI impacting their experiences right across the customer journey. Infobip survey. The survey, conducted by Propeller Insights for Infobip, a global omnichannel communications platform, collected responses from a gender-balanced group of 1

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What makes this ad great: Skittles – Beauty the Rainbow! Taste the Rainbow!

illumin

A great ad makes it easy to reach new audiences, increase engagement, and gain new customers. But what is it that makes an ad great? Skittles think they may have found the secret formula with their latest Taste the Rainbow campaign. This eye catching addition to the ad campaign is a conversation starter that places the brand onside with customer interest and privacy.

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How to Use AI for LinkedIn Profiles, Headshots and Social Post Performance

Orbit Media Studios

By Andy Crestodina There are so many use cases for generative AI and marketing. Of course, there are some good ones for social media. Take any social media asset and there’s probably a way to plan it, create it or improve it using AI. So let’s pick one… the LinkedIn profile. Today we share three ways to use generative AI to improve your LinkedIn profile and the content you post on LinkedIn.

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Take back your ROI by owning your data

Martech

Other brands can copy your style, tone and strategy — but they can’t copy your data. Your data is your competitive advantage in an environment where enterprises are working to grab market share by designing can’t-miss, always-on customer experiences. Your marketing tech stack enables those experiences. Join ActionIQ and Snowplow to learn the value of composing your stack – decoupling the data collection and activation layers to drive more intelligent targeting.

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What Regulations Will Impact Sustainability Comms in 2024?

Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

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The Complete Guide to Education Marketing

Hubspot Marketing

Looking to grow your company’s reach? Education marketing is the answer. Here, you can grow demand for your product, services, or institutions as more people choose online education. The data speaks loudly: The global e-learning industry is set to reach $457.8 billion by 2026. How do you develop your first education marketing campaign? How much money and time do you need to invest?

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CMOs In AI Age: Leverage Tech, Amplify Human Insight, Drive Growth

CMO Network

Embrace AI to enhance strategic impact and human insights. Discover marketing fluidity by balancing AI and human creativity.

CMO 107
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Should You Buy Backlinks or Earn Them?

Influence & Co

You want your company’s site to become a Google ranking machine. You also know that in 2022, Google doubled down on its desire for "EEAT-able" websites. What better way to feed Google’s craving for experience, expertise, authoritativeness, and trustworthiness than by peppering your content with backlinks? Yet, you’re not sure about the best route to start building links for SEO.

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Kendall Jenner’s 818 Tequila: Building Brands, Redefining Leadership

CMO Network

Kendall Jenner recently launched a tequila brand called 818, anonymously. Here’s how she’s teaching us all to break norms, build brands and redefine leadership.

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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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How to Rank in Google’s Search Generative Experience (SGE)

Exposure Ninja

Google’s new AI-powered search engine SGE ( Search Generative Experience ) is poised to be released in the coming months. It is expected to reduce the amount of organic traffic websites enjoy from search , unless those websites also rank in the few linked slots in the SGE panel. Briefly, we have found the keys to ranking your website in Google’s SGE are: Extremely closely matching the information you publish with the phrase you are trying to rank for.

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Google Paid Big Money To Troll Amazon At Its Cloud Conference

CMO Network

Google Cloud, a contender in the cloud computing arena, orchestrated a savvy advertising gambit during Amazon Web Services' annual re:Invent conference.

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B2B Outbound Sales: Your Guide to Highly Targeted Outreach

Customers.ai

In the world of B2B sales, reaching your target audience has become a bit like finding a needle in a haystack. It’s a challenge, and with the recent email spam filter updates from the likes of Google and Yahoo, getting into those coveted inboxes is becoming even trickier. It’s why we launched B2B by Customers.ai. For years, B2B sales teams have relied on tools like Demandbase, ZoomInfo, and Clearbit to identify who has visited their site.

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Amazon One Enterprise: A New Approach To Business Security

CMO Network

In a significant shift towards enhancing organizational security, Amazon Web Services (AWS) has introduced Amazon One Enterprise, a palm-based identity service.

CMO 79
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What Questions Are Brands Asking About Their ESG Initiatives Ahead of 2024?

Temperatures are rising (and not just metaphorically) as key stakeholders anxiously anticipate the outcomes of COP28. While companies reconsider their 2024 environmental sustainability strategies, there is another aspect of ESG that deserves exploring, the social sector. In the latest edition of "Navigating ESG Comms Through the Cosmos - Sagittarius Edition", 3BL hones in on this sign’s bold quality of asking questions others are burning to know the answers to.