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How to safeguard your brand during a digital transformation

Martech

With consumers performing an increasing number of transactions online, the importance of digital transformation in 2024 is immense. New digital tools, workflows and AI technologies can increase organizational value and operational efficiency, but it should not come at the expense of the hard-won consumer trust.

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How Ecommerce Transformed Marketing 

Digital Marketer

It also developed social marketing through sponsored, promoted, or monetized content on social video apps like TikTok or YouTube. This part of digital marketing is still advancing as new technologies like data analytics drive marketing insights. Why did ecommerce manage to overtake traditional retail and other markets?

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Alicia Arnold: Spotlight on the expert

Martech

Alicia Arnold is the founder of a consulting company, AK Arnold, and draws on 20 years of experience working with Fortune 500 companies to help them transform digitally. We discussed the importance of being able to translate technology and break down silos in organizations, all while never losing sight of the customer.

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How to assess your organization’s AI readiness with the 5P framework

Martech

Change management can be a large undertaking. This collaborative approach fosters buy-in and promotes a culture of innovation. Some examples: “As a CMO, I want to discover new and efficient content creation methods, so that we can better connect with our audience.” Can you also sustain those changes? How will data flow in?

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Greg Kihlstrom: Spotlight on the expert

Martech

His curiosity about music promotion and connecting with other bands led him quickly to the early days of the web and digital experience. The smaller companies were maybe late to the game and the larger companies had something, but it wasn’t easy to manage or it wasn’t really working for them from an SEO standpoint, or it wasn’t converting.

Transform 101
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Overcome digital literacy challenges in your small business

SmartBrief - Marketing

Digital transformation is hindered by socioeconomic factors and continued reliance on old ways of working, including poor technology and paper-based processes. And with technology advancements like generative AI reshaping the workplace, there’s the possibility of falling too far behind to catch up.

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How to protect customer trust when using AI

Martech

Dig deeper: How to transform customer experience with AI 2. ‘Is For example, consider those instances where Netflix keeps telling you you have a “98% match” for a new movie they’re promoting, but it looks boring. It all comes back to putting your customer first, which thankfully, isn’t such a new idea. Get MarTech!

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