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How Citizens Bank transformed content to reach changing customer needs

Martech

Citizens Bank is a regional business with approximately 1,200 branches in major northeast markets. To build trust and authority with customers they transformed their content strategy, broke ground on new channels like TikTok and backed everything with data. Since launching in late 2021, #DitchYourWalletDuet has garnered 12.9

Transform 114
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How Citizens Bank transformed content to meet changing customer needs

Martech

Citizens Bank is a regional business with approximately 1,200 branches in major northeast markets. To build trust and authority with customers they transformed their content strategy, broke ground on new channels like TikTok and backed everything with data. Since launching in late 2021, #DitchYourWalletDuet has garnered 12.9

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How Ecommerce Transformed Marketing 

Digital Marketer

Social Media Marketing. Social media marketing is now used across all consumer-facing industries. Many B2B businesses maintain client links in part through social media networks like LinkedIn, too. There’s more to social media marketing than setting up a brand account and posting ads, though.

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How These Hootsuite Customers Achieved Social Transformation

Hootsuite

Last month, we shared the Social Transformation Report which analyzed the results of our survey of 2,162 marketers conducted with Altimeter Group. The report delivers insights about the true value organizations realize from their social media efforts. Social analytics for better targeting and personalization.

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From Likes to Bookings: Strategies for Successful Hotel Social Media Marketing

SocialPilot

So, if you want to attract more guests to your hotel, strategic social media marketing is key. Dive in to learn how to do hotel social media marketing. Why Hotel Social Media Marketing is Essential in 2023? You can read the full case study here.

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PGA TOUR transforms fan experience, analytics and customer feedback

Martech

This week, the PGA TOUR announced a partnership with experience management (XM) technology company Qualtrics to begin a multiyear transformation of fan experience across all touchpoints for tour events. What will fuel the transformation? They also use social media listening tools. Feedback front and center.

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7 statistics that prove the importance of social media marketing in business

Sprout Social

Digital transformation is in full swing. Accelerated by the events of 2020, this wave of transformation marks a turn of the tide in how businesses and consumers view, use and value social media—and we’ve got the data to prove it. For businesses wondering when to start making greater investments in social, the time is now.