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Four Differentiated Marketing Tactics Using Community and Audience

Hubspot Marketing

While the real-time integration of AI was the entertaining (and unpredictable) highlight of the episode, ChatGPT provided several suggestions to improve our marketing approaches by tapping into our brand’s audience and community. Not bad for a software that's almost 40 years old. Curate unexpected user experiences.

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11 marketing leaders who put social media first

Sprout Social

Leslie Berland, CMO, Verizon Leslie Berland is the CMO of Verizon, an iconic telecommunications company earning a reputation for best-in-class organic engagement on social. …We need to stop interrupting and start being the entertainment. As Boundy said on social, What if I told you brands are getting advertising all wrong?…We

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Data, AI and advertising: 2025 predictions

Martech

AI is transforming the creative process, with consumers split on its impact some embracing it, others spotting flaws, said Julie Clark, SVP, media and entertainment at TransUnion. As we head into 2025, marketers will face pressure to adopt and experiment with AI, but its success depends on a solid data foundation.

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Lingering Questions: What Marketing Masters Want to Ask Each Other

Hubspot Marketing

Dawn Keller, CMO at California Pizza Kitchen: Too many useful frameworks to mention (and plenty not so useful, by the way)! My recommendation is Humanizing B2B: The new truth in marketing that will transform your brand and your sales by Paul Cash and James Trezona. Tapping into emotions and culture versus features and benefits.

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Top Takeaways From the ’25 Connections Marketing Cloud Keynote

Sales Force: CMO

These AI agents transform ‘do-not-reply’ messages into agentic engagements — where every channel becomes a two-way conversation. Agentic marketing puts autonomous AI agents to work across every touchpoint. Unlike traditional automation, marketers define the strategy — such as “increase loyalty among at-risk customers” — and AI agents act.

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Insights Drive Better Customer Experience

Marketing Insider Group

Let me share another example in Caesars Entertainment. Caesars Entertainment is the World’s largest gaming company due in no small part to its commitment to data-driven marketing and customer service. Artificial Intelligence (AI) and Machine Learning (ML) will be at the forefront of this transformation.

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Heike Young (Microsoft) on Building Trust and Influence With Employee-Led Content

Animalz blog

Her recent experiments with vertical video and employee advocacy are transforming how B2B brands present themselves online. He reports to a general manager slash global CMO for this area. Like, hopefully, you will leave, a tiny bit, a tiny bit more informed about something, but also entertained. Heike Young [00:16:50]: Yes.