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8 proven retention marketing strategies to boost customer loyalty

Use Insider

While acquisition marketing uses advertising, social media campaigns, and other promotions to attract new customers, retention marketing will rely on tactics like personalized marketing , loyalty programs, and top-notch customer service to keep existing customers on the hook.

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How to Calculate Your Customer Acquisition Cost

Rock Content

In Digital Marketing , there are few numbers more important than your Customer Acquisition Cost (CAC). That is the cost of getting a new user to download your app, buy a product, or start a free trial. In this article you will find out: What is Customer Acquisition Cost? What is Customer Acquisition Cost?

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How SEO content helps increase sales

Search Engine Land

Challenges in connecting SEO efforts to revenue Aligning SEO with revenue generation can be complex, presenting various challenges for brands. Complexity of attribution Attributing revenue to SEO is daunting due to its involvement throughout the customer journey. Users interact with multiple touchpoints before converting.

SEO 96
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How do you measure the value of a brand community? Ten ideas.

Businesses Grow

One other caveat — most communities are transactional and focused on customer self-service. The value of those communities is easy to measure because you can track customer service costs and cost avoidance. But a community aimed at customer loyalty and brand-building is harder to quantify. Here are ten ideas.

Branding 119
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8 Ways Ecommerce Content Marketing Influences Conversion Rates

Scoop.it!

But on top of that, it also ensures that users who convert don’t walk away with unmet expectations. And that’s crucial, considering that brand trust lifts conversion rates by 59% and customer loyalty by 67%. Keep in mind that behind-the-scenes and user-generated content performs far better than stock photography.

eCommerce 107
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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Many B2B companies spend a large amount of their marketing budget on customer acquisition. One area companies often neglect to invest in is customer marketing. Leveraging marketing automation tools helps you better understand the needs of customers, gauge their satisfaction, and get feedback on your products or services.

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What Turns a Customer Into a Brand Loyalist??

Scoop.it!

So what exactly is it that turns a customer into a brand loyalist and how can you inspire more of your customers to become loyal to your business? The Value of Customer Loyalty. Let’s start by taking a look at the value of customer loyalty. Measuring Customer Loyalty.