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How These Hootsuite Customers Achieved Social Transformation

Hootsuite

Last month, we shared the Social Transformation Report which analyzed the results of our survey of 2,162 marketers conducted with Altimeter Group. In this blog post, we examine how several Hootsuite customers capture more value from social media in each of these three areas. It can also help reduce customer acquisition costs.

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New Results from the Fall 2023 Edition of The CMO Survey

The CMO Survey

Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3% Diversity, Equity, and Inclusion in Marketing Drops Off: Marketing leaders report growth in DE&I spend slowing to 2.3% Senior marketing leaders continue to drive 70% of transformations.

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2023 in review: Our top 10 articles on CRM

Martech

How to prepare for the GPT age in CRM and email by Brian McKenna. Done well, GPT-powered email marketing can lead to conversion lifts, long-term engagement and a bigger base of loyal customers. 5 ways CRMs are leveraging AI to automate marketing today by Gene Marks.

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Email outreach for marketers: Measuring and optimizing performance

Martech

The last two years were transformative for our team at Belkins as we chose to make a significant investment solely in marketing. For me, stepping into the shoes of a CMO without a previous background in marketing was like a roller-coaster ride. It shows obtained revenue for every $1 invested in a campaign. Preparation is vital.

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4 retail and ecommerce solutions to turn your team into a productivity powerhouse

Use Insider

If your customer experiences aren’t built into a workflow, this results in silos between channels, where brands are creating inconsistent experiences across WhatsApp , email marketing, SMS marketing, social media marketing, and so on.

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Driving growth through data: Optimizing the retention stage

Martech

By leveraging AI-powered solutions, you can better understand customers’ needs, deliver personalized experiences and optimize resource allocation for long-term success. There are many potential examples of channels and areas where customer data privacy can be a factor. Business email address Subscribe Processing.

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MarTech’s customer experience experts to follow

Martech

CX involves every interaction current and potential customers have with a brand — from customer service to packaging to digital presence to physical store maintenance to positioning around external events and much, much more. Dig deeper: How Allied Beverage is transforming customer experience How can anyone stay on top of all that?

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