Search Engine Land

APRIL 23, 2024

It’s no stretch to say the marketing data landscape has changed quite a bit over the past two years. For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. How are companies succeeding in this new era of marketing?

Analytics 111

Analytics Customer Journey User-Generated Customer loyalty 111

Use Insider

APRIL 23, 2024

What is cross-channel management and why is it important? Cross-channel campaign management (sometimes abbreviated as CCCM) is the process of building personalized marketing campaigns across a variety of channels. Its goal is to deliver timely, consistent, and relevant messages to customers across all brand touchpoints.

Management 52

Management User-Generated Customer Journey Analytics 52

Use Insider

JULY 12, 2023

About Roisin Roisin is the eCommerce Trading Manager at Clarins, where she’s been for the last two and a half years. With her passion for customer-centric strategies and commitment to continuously improving the customer experience, Roisin is a key player in shaping Clarins’ success in the competitive beauty industry.

eCommerce 96

eCommerce Management Customer Retail 96

Sprout Social

OCTOBER 31, 2023

I spoke with Peter Kennedy, Founder and General Manager, Influencer Marketing for Tagger by Sprout Social, to discuss how leaders can measure and maximize their influencer marketing return on investment (ROI) at each customer journey stage. Let’s cover three reasons why influencer marketing ROI matters: 1.

Influencer Marketing 101

Influencer Marketing Customer Journey Health Marketing 101

Martech

APRIL 23, 2024

It’s no stretch to say the marketing data landscape has changed quite a bit over the past two years. For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. How are companies succeeding in this new era of marketing?

Analytics 66

Analytics Customer Journey User-Generated Customer loyalty 66

Sachs Marketing Group

SEPTEMBER 21, 2023

There are several benefits of omnichannel marketing, including consistent brand messaging, a smoother customer journey, higher customer retention, increased revenue, and better customer insight. In this article, you will discover five compelling benefits of omnichannel marketing.

Customer loyalty 52

Customer loyalty Customer Journey Marketing Marketers 52

Customers.ai

DECEMBER 12, 2023

Its user-friendly interface ensures beginners can swiftly set up and customize their digital storefronts while at the same time simplifying inventory management, order processing, and payment transactions. Inventory management and secure payment processing capabilities streamline operations.

eCommerce 120

eCommerce PR User-Generated Marketing 120

Customers.ai

FEBRUARY 13, 2024

Identity resolution has long been key to understanding the customer journey, traditionally enabling enterprise businesses to consolidate the many, many data points they have into a cohesive customer profile. In fact, a staggering 87% of marketers agree that identity resolution is key to future-proofing their campaigns!

Customer Journey 64

Customer Journey CRM Marketing Marketers 64

Customers.ai

FEBRUARY 6, 2024

The thing is, top of the funnel marketing is the first step in driving those sales. It’s the first step in turning strangers into customers and focusing on awareness and engagement rather than direct sales. What is top-of-funnel marketing? What are the parts of a marketing funnel? What is top of funnel marketing?

Marketing 107

Marketing Marketers Entertainment User-Generated 107

Marketing Insider Group

NOVEMBER 30, 2021

Many B2B companies spend a large amount of their marketing budget on customer acquisition. One area companies often neglect to invest in is customer marketing. And many modern marketers know this. In this blog, we share how you can build trust using a customer marketing strategy.

Customer Marketing 119

Customer Marketing Marketing Strategy Customer Customer loyalty 119

Customers.ai

JANUARY 3, 2024

If you are in the marketing or sales space, you’ve heard the term ABM (Account-Based Marketing). ABM has been the hot buzzword over the past 5 years, with everyone from CEOs to sales teams to digital marketers hopping on the ABM bandwagon. Marketers and sales teams need more than just company names or job titles.

CRM 107

CRM Direct Mail Customer Journey Marketing 107

Martech

MAY 16, 2024

More importantly, it’s the feelings, emotions and perceptions customers have about those interactions. To further confuse matters further, we often refer to the discipline of “customer experience management” simply as “customer experience.” Focusing solely on satisfaction may overlook these other important outcomes.

Customer 124

Customer B2C Transform Customer loyalty 124

Digital Marketer

APRIL 20, 2023

A strong brand-customer relationship is vital, as it drives customer loyalty and engagement. This article will explore the importance of your brand-customer relationship. We’ll explain how the four principles of brand management can help you build and maintain that relationship. Easier said than done?

Branding 81

Branding Customer Customer loyalty Brand Management 81

Adobe Experience Cloud Blog

FEBRUARY 4, 2020

Customer expectations are evolving every day. When it comes to digital marketing, your business may be content with maintaining the status quo –– but don’t get comfortable. And the digital transformation in marketing will be at the forefront of this evolution. The competition is coming for your customers.

Transform 133

Transform Thought Leadership Customer Journey Customer loyalty 133

Use Insider

MARCH 15, 2024

What is conversational marketing? Conversational marketing is an approach to customer engagement that uses real-time conversations and personalized interactions to facilitate a more direct and meaningful connection between businesses and their customers. Here are six reasons why: 1.

Conversational Marketing 52

Conversational Marketing Customer loyalty Marketing Marketers 52

Use Insider

MAY 2, 2024

But only when done to increase customer loyalty—by tailoring discounts to your customers. To achieve that, you need to start with a full 360-degree view of your customers, including their behaviors, preferences, past purchases, and more.

Retail 52

Retail eCommerce eBook Customer Acquisition 52

Customers.ai

DECEMBER 12, 2023

Its user-friendly interface ensures beginners can swiftly set up and customize their digital storefronts while at the same time simplifying inventory management, order processing, and payment transactions. Inventory management and secure payment processing capabilities streamline operations.

eCommerce 84

eCommerce PR User-Generated Marketing 84

Hubspot Marketing

APRIL 14, 2023

ChatGPT is generating a lot of buzz in the marketing industry, and if you're a marketer, you're probably wondering how to use the technology to its full potential. If you're looking for other ways to integrate AI into your marketing workflow, you may be interested in HubSpot's new Content Assistant. What is ChatGPT?

Marketing 144

Marketing Marketers Analytics Influencer Marketing 144

Neil Patel

AUGUST 6, 2021

That’s why you must develop strategies that will help you retain the customers you attract. Why is customer retention so important? I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Design an Effective Customer Loyalty Program.

Customer 142

Customer eCommerce Customer loyalty Customer Journey 142

Sprout Social

JUNE 1, 2022

From putting an organization on the map to churning out revenue, marketing functions each play a unique role in an organization’s larger goals. At times, it might seem that social media managers are stuck in silos, focused more on brand awareness than direct revenue impact. Lifecycle marketing. What is lifecycle marketing?

User-Generated 113

User-Generated Copywriting Marketing Marketers 113

Use Insider

MARCH 8, 2024

What is omnichannel marketing? Omnichannel marketing is the process of bringing all marketing channels and customer touchpoints — e.g., your website, mobile app, emails, messaging channels, online ads, chatbots, and so on — together by connecting them to a central platform. Optimized marketing efforts and budget.

Customer Journey 52

Customer Journey eCommerce Marketing Marketers 52

Lynton Web

OCTOBER 27, 2023

Inbound marketing, a strategy focused on attracting customers through relevant and helpful content, has proven pivotal. Crafting Your Strategic Plan A well-orchestrated strategic plan is the linchpin of successful inbound marketing. Understanding your audience is also paramount.

Inbound Marketing 59

Inbound Marketing Thought Leadership Marketing Marketers 59

Sprout Social

JANUARY 24, 2024

From understanding audience interests to pinpointing the right collaboration for a campaign, there are many intricacies to influencer marketing. Influencer- brand collaborations can take many different forms, but our Q3 2023 Pulse Survey of 307 social marketers in the United States reflects some interesting trends.

Branding 97

Branding Key Performance Indicator Influencer Marketing Affiliate Marketing 97

Lynton Web

JANUARY 12, 2024

As the landscape of digital marketing expands, email marketing continues to be a tool for direct, personalized communication with prospects and customers. Let's unfold the layers of email marketing, revealing its strategic importance, innovative trends, and varying techniques that elevate business engagement and growth.

Email Marketing 91

Email Marketing Transform User-Generated Marketing 91

Litmus

MARCH 31, 2022

Personalization gives marketers an opportunity to position a brand or company differently from competitors (even when the product or service is a commodity). Businesses that personalize their marketing see more customer recommendations, referrals, and more repeat purchases—and it pays off. What is personalized marketing?

Personalized Marketing 86

Personalized Marketing Marketing Marketers Traditional Marketing 86

Search Engine Land

JULY 17, 2023

Complexity of attribution Attributing revenue to SEO is daunting due to its involvement throughout the customer journey. Understanding the role of SEO in revenue generation is crucial for effective marketing and resource allocation. Get the daily newsletter search marketers rely on.

SEO 97

SEO Customer Acquisition Transform Affiliate Marketing 97

CXL

JULY 21, 2022

In this post, we’ll explore lessons from brands that use omnichannel marketing to deliver a seamless customer experience. What is omnichannel marketing? Omnichannel aligns branding, messaging , and customer service across every channel. This leads to greater brand awareness , revenues, and customer loyalty.

Customer 99

Customer Customer Journey Non-Profit Marketing 99

CXL

FEBRUARY 3, 2022

Rob Sobers said about the marketing growth strategy, “It’s not about tactics—it’s about people and process.”. When it comes to process, growth marketers must learn to fail. A marketing growth strategy is about small and incremental wins that build up over time. Growth marketing is about process over tactics.

Customer Journey 96

Customer Journey User-Generated Marketing Marketers 96

Use Insider

JANUARY 17, 2024

The power of personalized customer experiences in beauty marketing In beauty marketing, giving customers a personal touch is a must. How do you make customers feel special when they’re not in the store? The figures are there to prove personalized marketing works. This is where Insider comes in.

Shoppers 52

Shoppers Gen Z eBook eCommerce 52

Use Insider

NOVEMBER 8, 2023

What is personalized marketing ? Personalized marketing (sometimes called one-to-one marketing or individual marketing) is a strategy designed to tailor the entire brand experience of visitors and customers to their needs, interests, and preferences. Higher customer loyalty, retention, and lifetime value (LTV).

Personalized Marketing 52

Personalized Marketing Customer Journey User-Generated Marketing 52

Marketing Insider Group

NOVEMBER 18, 2020

Influenced by Sun Tzu and coined by Sagefrog CEO and Co-founder Mark Schmukler, this quote implies that there’s a clear difference between marketing strategy and marketing tactics. The Most Effective B2B Marketing Strategies. Have a Formal Marketing Plan. Partner with a Marketing Agency. Ride the Rise of Mobile.

Marketing Strategy 140

Marketing Strategy Finance Marketing Marketers 140

Welcome Software

DECEMBER 26, 2023

What makes a loyal customer? A loyal customer is someone who has an ongoing positive relationship with your business. Customer loyalty drives repeat purchases and builds trust so your business is the one they choose over a competitor that has similar products or offerings. What metrics help you measure success?

Customer 40

Customer Customer loyalty Customer Acquisition CMO 40

Welcome Software

DECEMBER 26, 2023

What makes a loyal customer? A loyal customer is someone who has an ongoing positive relationship with your business. Customer loyalty drives repeat purchases and builds trust so your business is the one they choose over a competitor that has similar products or offerings. What metrics help you measure success?

Customer 40

Customer Customer loyalty Customer Acquisition CMO 40

Use Insider

AUGUST 11, 2022

One of the most interesting things about Singles Day marketing is that nearly 90% of the sales came from mobile shoppers. This presents marketers with a never-seen-before opportunity to implement mobile-first strategies that are complemented by smart cross-channel customer journeys. What’s in it for brands?

Shoppers 52

Shoppers Real Estate Customer loyalty Retail 52

GrowMatik

SEPTEMBER 19, 2021

Do you want to become a marketing automation manager? According to the statistics , 51% of companies on average are currently using marketing automation and almost 40% of those not yet using marketing automation plan to invest in it in the next 12 months. What does a marketing automation specialist actually do?

Marketing Automation Platform 52

Marketing Automation Platform Customer Journey Marketing Marketers 52

Use Insider

FEBRUARY 19, 2024

There are 5 key considerations for marketers to consider when deciding on a conversational messaging platform. Seamless integration with existing systems Look for a platform that seamlessly integrates with your existing marketing systems and workflows. Reaching customers and delighting them where they are with Insider.

Communications 52

Communications Retail Marketing Marketers 52

Hootsuite

SEPTEMBER 21, 2021

This can be a good indicator of both customer satisfaction and loyalty. For most businesses to effectively grow their business, getting that customer loyalty is vital. For businesses to succeed, depending on their offering, they usually need repeat customers and referrals. How to calculate your Net Promoter Score.

Promotion 108

Promotion Customer loyalty Gen Z Customer Journey 108