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5 Common Multi-Channel Marketing Challenges and How to Overcome Them

Marketing Insider Group

You have to put a clear strategy in place before you necessarily need it. But when you start investing in multi-channel, you’re forced to manage messaging and branding consistent across a number of channels (Amazon, Ebay, Etsy, Jet, etc.) Inventory Management. Challenge #2: Manual management that doesn’t allow for scale.

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Conversational commerce platforms: What they are, why they matter, and how to choose the right one for your business

Use Insider

Customer engagement: Conversational commerce prioritizes connection at all stages of the customer journey—whether they’re checking out your brand for the first time or have already made several purchases. Address your entire customer journey Think of a conversation with anyone.

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Salesforce: AI is the new UI

Martech

Throughout several keynotes, Salesforce demonstrated how users of its suite will be able to generate refined audience segments, create individual customer journeys and perform many other tasks by using natural language prompts within the course of normal workflows. Sarah Fraklin taking press questions.

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Tim Parkin: Spotlight on the expert

Martech

Drawing on this experience, he has coached marketing executives at global organizations and contributed a wide range of pieces for MarTech touching on video, in-game advertising, customer journeys, attribution and many other topics. We spoke to him about his journey. How do we communicate and how do we manage a project?

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The 5 Benefits of E-Commerce Automation

Neil Patel

You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. In sales, customers with empty carts can receive a reminder message. In fulfillment, orders can trigger messages to help you manage inventory, including “sold out” notifications. The list goes on.

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10 Ways an AI Customer Service Chatbot Can Help Your Business

Hootsuite

So whether you’re looking to reduce costs, increase efficiency, or simply provide a better customer experience, read on to find out how AI can help. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place.

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The evolution of the marketing technologist: How martech roles have changed during the last 7 years

Martech

As the martech taxonomy continues to expand, so do the roles charged with implementing and managing our martech stacks. Design and manage internal workflows and processes. It develops new marketing strategies, manages complex digital projects and defines success metrics. Research and recommend new marketing technology products.

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