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How do you measure the value of a brand community? Ten ideas.

Businesses Grow

One other caveat — most communities are transactional and focused on customer self-service. The value of those communities is easy to measure because you can track customer service costs and cost avoidance. But a community aimed at customer loyalty and brand-building is harder to quantify. Here are ten ideas.

Branding 119
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What is Artificial Intelligence? And Why Should You Care?

Jeff Bullas

For example, e-commerce companies can use AI to recommend products based on a customer’s browsing history, leading to better customer experiences and increased customer loyalty. Enhanced Personalization : AI algorithms can analyze large amounts of data to personalize products and services for individuals.

Transform 240
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Writing people-first content: A process and template

Search Engine Land

Because increased traffic can lead to more customer engagement and brand recognition. Third analysis: I want increased customer engagement and brand recognition. This engagement will likely lead to higher sales and customer loyalty. Fourth analysis: I want higher sales and customer loyalty.

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B2B Marketing 2024: Essential Trends for Marketers

Rock Content

Transparency in communications about a brand’s values will also be essential, to foster trust and boost customer loyalty. You are the customer’s advocate, because you get to listen to them and hear what they’re thinking and what they’re talking about and what they’re talking to each other about. That’s really powerful.

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8 Ways Ecommerce Content Marketing Influences Conversion Rates

Scoop.it!

And that’s crucial, considering that brand trust lifts conversion rates by 59% and customer loyalty by 67%. However, there’s one commonly overlooked way content can influence conversions — inspiring customer loyalty and improving customer lifetime value.

eCommerce 107
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Best of the Bot: Create 10 promotional campaigns to drive in-store purchases

Search Engine Land

. “Indoor Plant Makeover”: Offer free consultations with in-house plant experts who can help customers revamp their indoor spaces with the perfect selection of plants, pots, and accessories. Share these videos on your website, social media channels, and YouTube to engage and educate your audience. 5,000 for event promotion.

Promotion 106
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How marketers can mitigate bias in generative AI

Martech

This includes decisions like how to segment and target customers and customer loyalty decisions. Internal and agency adoptions of genAI for content operations should be prefaced by targeted education, clarification of accountability, and a plan for regular bias audits and tests. Formalize principles.

Marketing 112