Sprout Social

NOVEMBER 4, 2024

A significant 42% of shoppers are turning to social to find the perfect gift more this year compared to 2023. By tapping into these key trends—leveraging influencers, creating engaging organic content, and prioritizing quick, responsive customer care—you can enhance your brand’s visibility and strengthen customer loyalty.

Gen Z 120

Gen Z Millennials User-Generated Shoppers 120

Customers.ai

OCTOBER 21, 2024

This allows you to send the right message to the right customer at the right time, whether they’re a first-time buyer or a loyal repeat shopper. and Klaviyo, you’ll capture more return visitors and ensure those high-value customers don’t slip through the cracks—even if Klaviyo’s cookie expires.

Shoppers 74

Shoppers Shipping Analytics User-Generated 74

Litmus

JULY 20, 2022

Creating and expanding those connections, however, relies on gathering actionable data to develop personalized email strategies that engage customers. . There’s no magic solution for personalizing individual shopper or subscriber experiences. You can even break down that data more granularly by layering shopper data.

Shoppers 94

Shoppers Retail Transform CRM 94

Martech

JANUARY 14, 2025

From personalized recommendations to automated customer service, these technologies offer insights and experiences at a scale that was previously impossible. According to Bazaarvoices research, personalized offers drive 45% of shoppers to complete online purchases.

Advertisers 129

Advertisers Advertising Transform Shoppers 129

illumin

MAY 29, 2025

From hyper-personalized Vehicle Identification Number (VIN)-specific advertising to data-driven omnichannel strategies, the modern dealership must adapt to meet the expectations of today’s online car shoppers. Carousel ads showcase multiple vehicles or features in an interactive format, giving shoppers a deeper look at your offerings.

Advertisers 59

Advertisers Advertising Shoppers Transform 59

Litmus

OCTOBER 17, 2024

“50 shoppers are checking this out!”). Some Litmus customers have seen a 116% increase in click-through rates (CTR) using this approach. Your new customers have entered your world, and it’s your job to be a gracious host. “Retention is certainly part of creating better customers.

Email Marketing 110

Email Marketing Customer Journey Customer loyalty eCommerce 110

Customers.ai

JANUARY 3, 2025

81% of shoppers research online before making a purchase. Path to purchase research gives you the insights you need to meet customers where they are, at every stage of their journey. Digital-First Behavior : According to Think with Google, 53% of shoppers research online before making any purchase decision. And its a must!

Customer 89

Customer eCommerce Shipping Customer Journey 89

Hubspot Marketing

APRIL 10, 2018

The rush of finding a deal can often entice shoppers to make more purchases. The goal of a flash sale is to entice online shoppers to impulse buy, increase brand awareness and customer loyalty, and compel shoppers to check out other non-sale products listed on the site. If you relate to Ms. Pottery Barn.

eCommerce 145

eCommerce Shoppers Shipping Customer loyalty 145

Set Up

NOVEMBER 26, 2024

This is further supported by a recent Forbes report that reveals that many shoppers feel Black Friday "no longer means anything," signaling a growing fatigue with the over-saturation of deals. After 2020 and years of inventory back-ups, being prepared for orders may be the best move retailers can make to retain customer loyalty.

Transform 59

Transform Retail Shoppers Price 59

Martech

OCTOBER 11, 2024

Whether it’s a real-time product suggestion in an app or an in-store display reacting to a shopper’s behavior, edge computing allows your brand to act in real time. It can adapt experiences instantly based on what a customer is doing at that exact moment. For CMOs, this isn’t a shiny object.

Customer loyalty 73

Customer loyalty Retail Finance Shoppers 73

SocialPilot

JANUARY 27, 2025

A report found that 99% of shoppers read at least one online review before visiting a business. No matter which industry you belong to, from food and beverage to apparel to beauty and medical to everything in between, online ratings and reviews play a vital role in the customer journey.

Customer 64

Customer Transform Shoppers Customer loyalty 64

Customers.ai

JANUARY 2, 2025

Some of the most effective email marketing triggers include: Abandoned Cart Emails : Bring back customers who almost made a purchase but left something in their cart. Browse Abandonment Emails : Re-engage window shoppers who clicked around but didnt take the plunge. How do post-purchase emails improve customer retention?

Email Marketing 81

Email Marketing eCommerce Shoppers Marketers 81

Martech

MAY 19, 2022

So why is there such a huge gap between customers’ expectations for those programs and what they get? Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. Make members feel special.

Shoppers 114

Shoppers Customer loyalty Retail Customer 114

Use Insider

JUNE 2, 2023

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes). Simple: Just ask.

Customer loyalty 52

Customer loyalty Fashion Customer Shoppers 52

Hootsuite

JULY 27, 2022

The importance of a personalized customer experience. Today, the importance and benefits of prioritizing customer experience (CX) are crystal clear: retailers have seen direct sales increases and have boosted customer loyalty by tailoring messaging and outreach to the customer. Customer loyalty.

Customer 118

Customer Shoppers eCommerce Retail 118

Power Digital Marketing

JUNE 3, 2025

Customers expect seamless, personalized experiences across multiple touchpoints. Omnichannel marketing is no longer optionalits essential for brands looking to enhance engagement, boost conversions, and build lasting customer loyalty.

Key Performance Indicator 52

Key Performance Indicator Shoppers Customer loyalty Marketers 52

Customers.ai

NOVEMBER 18, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. They could set up automated flows to re-engage customers who haven’t purchased in 90 days, offering them a discount on their favorite products. That’s what we are here for. The result?

eCommerce 75

eCommerce User-Generated Transform Customer loyalty 75

Neil Patel

DECEMBER 18, 2020

Due to how it attracted crowds of shoppers, the platform quickly became popular, with Wanelo’s site boasting as many as 11 million active users. With Shopkick, you can be assured of driving customer loyalty. As you probably know, customer loyalty is a major ingredient for growth, particularly in a competitive market.

Shoppers 145

Shoppers Customer loyalty Shipping Analytics 145

Martech

DECEMBER 29, 2023

shoppers broke records during Cyber Week, spending $70.8 Shoppers are trading the long lines of in-person shopping for browsing and buying from the comfort of their couches. The proof: 64% of holiday shoppers plan to buy non-gift items for themselves or the household. This year alone, U.S. Probably not.

Shoppers 107

Shoppers Transform Customer loyalty Customer Journey 107

Martech

DECEMBER 28, 2022

Economic pressure and increased competition provide the motivation for more automation in customer experience and customer service in 2023. Shoppers want to receive SMS messages from brands because it’s quick, easy and accessible,” said Sarah Cascone, VP of marketing for retail technology company Bluecore. Get MarTech!

Transform 124

Transform eCommerce Shoppers Retail 124

Neil Patel

OCTOBER 19, 2021

Shoppers coming into your store know you, trust you, and are more likely to purchase from you. Fewer shoppers are out about when the weather’s bad or the heat’s too intense. By offering exclusive online-only products, you’re giving shoppers the reason they need to head to your website and sign up.

Shipping 144

Shipping Shoppers Retail Transform 144

Vertical Response

JULY 7, 2024

billion people use Facebook Groups each month, creating a space for personalized interactions and community building Creating private groups enables businesses to cultivate customer loyalty and exclusivity. Customer service is another area where Facebook excels. Instagram is also a powerhouse for shopping and e-commerce.

Gen Z 101

Gen Z Branding User-Generated Influencer Marketing 101

Hubspot Marketing

AUGUST 28, 2019

If you're a frequent online shopper like I am, you're likely already well-acquainted with order confirmation emails. At its most basic, an order confirmation email needs to signal to the customer that their order has been processed -- without receiving one, a customer might believe their transaction hasn't gone through properly.

Shipping 145

Shipping eCommerce Customer loyalty Shoppers 145

Neil Patel

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer 145

Customer eCommerce Customer loyalty Customer Journey 145

Neil Patel

JUNE 7, 2021

By grouping them together, they increase the odds that shoppers will find something valuable among those options. Shoppers need guidance on Father’s Day because, honestly, shopping for loved ones can easily become a confusing, frustrating experience. Savvy e-commerce sellers understand too many options frustrate shoppers.

Shoppers 124

Shoppers Fashion Marketers Marketing 124

Hootsuite

MAY 31, 2022

Shoppers can filter searches by price and location. Interested customers can message sellers directly on Messenger. And Facebook Marketplace can help get your brand and products in front of new shoppers. It’s a good way to build customer loyalty. You can also reach new shoppers who fit your core audience profiles.

Shoppers 145

Shoppers Retail Price eCommerce 145

Martech

OCTOBER 5, 2023

In our discussion, Shah offers his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs. When shoppers are in the store, they want products that can fit in their shopping cart. The lifetime value of that shopper is much higher than acquiring a shopper for one purchase.

Retail 124

Retail Customer Shoppers eCommerce 124

Sprout Social

MARCH 27, 2025

For younger shoppers, its abundantly clear that influencer marketing is a full-funnel activationnot just an awareness play. By thinking beyond short-term sponsorships, brands can drive deeper customer loyalty and long-term ROI.

Gen Z 95

Gen Z Affiliate Marketing Influencer Marketing User-Generated 95

Marketing Insider Group

JANUARY 31, 2022

Build a customer loyalty program. Create a better customer experience. Doing so might help them create new deals they can market to customers or appeal to those interested in only buying a little at a time. Build a customer loyalty program. Create new customer profiles.

Customer loyalty 109

Customer loyalty Price Marketers Marketing 109

Neil Patel

FEBRUARY 20, 2023

The average customer makes at least two transactions online every day , according to PYMNTS. Their research shows that shoppers’ online shopping behavior was mainly influenced by making retail purchases or ordering food online. While the numbers are similar, we saw that men are more impulsive shoppers than women.

Shoppers 119

Shoppers Retail User-Generated Affiliate Marketing 119

Hubspot Marketing

MARCH 29, 2023

eCommerce analytics : Get insight into page conversion rates and discover what might cause shoppers to drop out of the path to purchase. Customer experience monitoring : Data helps service teams understand customer satisfaction levels and learn how to build customer loyalty and reduce churn.

Analytics 143

Analytics Shoppers Customer loyalty eCommerce 143

Hootsuite

AUGUST 15, 2022

Suburban shoppers and tourists would flock to the city before the infamous Army-Navy football game. During this time, sales were attributed to 47 million unique shoppers who made a purchase from a Shopify merchant. Some shoppers enjoy the thrill of the hunt; others prefer to plan ahead and take advantage of early bird sales.

Marketing Strategy 114

Marketing Strategy Shoppers eCommerce Retail 114

Litmus

SEPTEMBER 19, 2022

It’s clear personalization is incredibly effective for increasing customer loyalty and driving repeat engagement over time. Content insertion, on the other hand, offers the ability to insert custom text and images based on subscriber data– including age, gender, location, interests, or demographics. Challenges.

Customer 108

Customer Customer loyalty CRM Shoppers 108

Neil Patel

OCTOBER 26, 2020

You reap a return on your investment in the form of enhanced sales and potential customer loyalty. Your investment could ensure that busy shoppers find your products before they’re ready to sign out. More than 70 percent of shoppers click on ads like this while browsing the web. Killer keyword strategies matter too.

Shoppers 134

Shoppers Price Promotion Shipping 134

Hootsuite

FEBRUARY 9, 2023

Give customers the option of communicating in their preferred language and watch them engage. Sales potential: 72% of shoppers are more likely to buy a product when offered in their preferred language. Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood?

Customer 118

Customer Shoppers Shipping Communications 118

Search Engine Land

OCTOBER 23, 2023

Shah offered his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs in a discussion with me. When shoppers are in the store, they want products that can fit in their shopping cart. The lifetime value of that shopper is much higher than acquiring a shopper for one purchase.

Retail 116

Retail Customer Shoppers eCommerce 116

Martech

JUNE 22, 2023

Considering how much digital marketing relies on information obtained from cookie tracking to identify customers and hit them with personalized offers, this new-found reality may pose a severe threat to advertisers. Again, the answer lies in customer loyalty. Will loyalty enter the metaverse? How to deal with it?

Gen Z 111

Gen Z Customer loyalty Transform Shoppers 111