Martech

DECEMBER 20, 2023

In the world of digital asset management (DAM), there’s a general set of best practices recommended for both set-up and ongoing maintenance of a DAM system. While some legacy assets may still be relevant, you don’t want assets that are no longer generating value. Are assets being placed in the proper locations?

Management 116

Management Transform User-Generated Analytics 116

Sprout Social

JANUARY 10, 2024

However, complaint management can also be a growth opportunity, providing insights to improve your products, services or customer experience. It’s also an opportunity to become the ‘hero’ in your customer’s story. So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively?

Management 101

Management Branding User-Generated Energy 101

Search Engine Land

NOVEMBER 1, 2023

Here is an overview of SEO best practices for managing and optimizing local listings for SEO. These listings are crucial for businesses aiming to capture local searches, ensuring that potential customers find accurate and consistent information and helping search engines like Google populate results with accurate business-related data.

Management 125

Management SEO User-Generated Customer loyalty 125

Rock Content

APRIL 24, 2023

Content marketing plays an integral role in lead generation, branding, and product marketing. Scripted is quickly becoming a popular platform for marketers and brand managers to create blog posts, articles, and other marketing materials. Many users find the platform is easy-to-use and time-saving when it comes to finding a writer.

Place 78

Place Whitepaper Finance Price 78

Marketing Insider Group

MARCH 9, 2023

If you work at a SaaS company, you might hit the content jackpot by turning customer usage data into an annual report that attracts media coverage and leads, for example, Zuora’s Subscription Economy Index or Marketing Insider Group’s blog post frequency research. It’s a beautiful thing when our employer is the data source.

Place 113

Place Content Marketing Non-Profit Whitepaper 113

Sachs Marketing Group

DECEMBER 6, 2023

What is PPC campaign management? PPC campaign management involves overseeing and directing pay-per-click advertising campaigns. If your PPC ads aren’t driving your target audience toward your business, you may need to invest in PPC campaign management. What is PPC Campaign Management?

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Management Advertising Advertisers Digital Marketing 97

Hootsuite

JANUARY 11, 2023

Good news: There are plenty of places to find cheap or free TikTok templates that can help you reduce the stress (and cost) of creating video content. Templates consist of a variety of different elements, including images, text, background music, and other multimedia components which can be customized to suit the user’s needs.

Place 103

Place User-Generated Price Entertainment 103

Search Engine Land

SEPTEMBER 12, 2023

AI is helping PPC managers focus more on strategic initiatives, such as campaign inputs and back-end management, rather than manual operations. Here’s a closer look at how AI will impact the daily activities of PPC account managers. We expect significant changes in how PPC managers work over the next few years.

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Management Transform CRM SEO 141

Hubspot Marketing

DECEMBER 12, 2023

Sarah Johnston, founder and CEO of executive resume writing firm Briefcase Coach , says if you choose to include interests on your resume, focus on customization. “We Recruiters and hiring managers review countless resumes for every job role. Here are a few reasons why you should add your interests to your resume.

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Place Real Estate Non-Profit Finance 100

Search Engine Land

MAY 1, 2023

SEO product managers and SEO managers may sound similar, but they entail distinct responsibilities. This article covers the different expectations between an SEO product manager and an SEO manager and how each role is designed to operate inside a large organization. An SEO manager at Vimeo.

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Management SEO Product User-Generated 96

Sprout Social

JANUARY 11, 2024

Customer service software is integral to any company’s tech stack today. Especially since the quality of your customer care ties directly to your bottom line. Strong service leads to longer-term customers, positive word-of-mouth and a more productive team. What is customer service software?

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Customer CRM User-Generated Manufacturing 82

Martech

SEPTEMBER 19, 2023

Oracle has announced a long list of product innovations and enhancements within the Oracle Fusion Cloud Customer Experience platform. It also announced generative AI capabilities for Oracle Fusion Cloud Service. Targeting Account generates target, engagement and content recommendations based on precious campaign success data.

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Customer User-Generated Market Segmentation Direct Marketing 117

Rock Content

MAY 7, 2024

Customer service is a far too often forgotten component of a well-rounded digital marketing program. It represents the fine line between having a one-time customer and having a repeat customer who is happy to spread the news of your brand’s products and services.

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Customer Transform Price User-Generated 52

Search Engine Land

AUGUST 11, 2023

In this article, I’ll share a list of free tools I use to manage client accounts and optimize campaigns across paid channels. Competitor and market analysis tools Analyzing the competition is crucial when planning and managing your paid media ads. However, it can be a good place to start for keyword idea generation.

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Management Advertising Advertisers User-Generated 95

Sprout Social

SEPTEMBER 14, 2023

But it’s all too easy to get so wrapped up in reaching and acquiring new customers that your current customer base gets left in the dust. This is where customer marketing comes in. Customer marketing is one of the most powerful ways you can forge and feed connections with your current audience base.

Customer Marketing 120

Customer Marketing Branding Customer User-Generated 120

Orbit Media Studios

DECEMBER 14, 2021

But, what if your users could do this for you — for free? It’s called user-generated content (UGC), and it can be invaluable to your business. How do you encourage user-generated content while improving your online experience? Feature real user reviews on your website. Get them contributing quality content.

User-Generated 52

User-Generated Shoppers Product Branding 52

Search Engine Land

JUNE 8, 2023

If you manage affiliate programs, you know the positive impact of being featured in Good Housekeeping, CNN Underscored, Wirecutter and Rolling Stone’s listicles. As an affiliate manager, you can show top and mid-funnel traffic to your boss or clients. Here’s what affiliate managers can do about it.

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Management PR User-Generated Shoppers 97

Sprout Social

NOVEMBER 11, 2021

This situation, unfortunately, is common—one that results in lost customers and lost revenue. A recent study found that 83% of customers will leave your brand based off of a bad customer service experience. . Many companies prioritize customer service. Lead management & CRM. Simplicity is key.

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Management Gen Z CRM Shipping 118

Martech

APRIL 4, 2024

The latest release enhances team productivity with mobile access to custom objects and provides advanced insights into team HubSpot adoption. This aligns with recent HubSpot updates , which also aimed to simplify processes, empower data-based decisions and improve everything from team engagement to customer interactions.

CRM 54

CRM Management Transform User-Generated 54

Hootsuite

SEPTEMBER 6, 2023

Don’t sweat through your blazer: here’s everything you need to know for your social media manager job interview. Then, you can enjoy the fabulous life of a social media manager (77% of social marketers are happy in their jobs… and hey, the salary’s not bad, either ). Why do you want to work for our company?

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Management Social Media Marketing Communications Analytics 103

Sprout Social

AUGUST 31, 2022

Managing social media means you need a variety of skills to become successful. Here are 17 social media management tips to help you stay productive and organized: 1. For example, if your brand uses Instagram, seek platform-specific advice by searching “ social media management tips for Instagram.”

Management 101

Management Product Key Performance Indicator Health 101

Search Engine Land

MARCH 15, 2023

Two qualities are at the core of what makes a great SEO product manager : Adaptability. This article will cover how to think critically and creatively in the following areas of SEO product management : Fundamentals for SEO product managers. building a capability for users or internal teams) earlier in the calendar year.

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Management Product SEO User-Generated 89

Martech

APRIL 15, 2024

She is currently global customer CRM senior manager and CDP advisor. Because I loved the data part of digital marketing so much, I ended up going towards marketing technology, CRM and customer data. In order to do that, we need to know the end user who goes into the Home Depots, or wherever, and buys our tools.

CRM 107

CRM eCommerce Retail User-Generated 107

Neil Patel

APRIL 23, 2021

There are a lot of misconceptions about online reputation management. In this guide, I’ll explain the role of online reputation management in today’s digital age, explain why it matters, and outline 10 tips for improving and protecting your brand’s online image. Why Does Reputation Management Matter?

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Management Food Communications SEO 145

Martech

MAY 2, 2024

We will start with Meta — which has been injecting AI into all its customer-facing surfaces. The group very quickly defrocked Justin and put more guardrails in place. Functions include generating polls and open-ended questions that presenters can use as prompts and conversation starters. Why AI failure, of course!

Transform 100

Transform User-Generated Promotion Advertising 100

Search Engine Land

FEBRUARY 7, 2024

Incorporating user-generated content (UGC) like reviews. Product page URLs Clear, descriptive URLs enhance both user experience and visibility. It is important to optimize URLs for clarity and user-friendliness and not to just stuff keywords. Remember, their primary purpose is to guide users. See terms.

Product 133

Product SEO Copywriting eCommerce 133

Digital Marketer

MAY 4, 2023

As a result, customers are placing a higher value on the overall shopping experience than ever before. Customer journey optimization works to raise overall customer satisfaction (CSAT) and promotes growth in your business. What is customer journey optimization? What is customer journey optimization?

Customer 79

Customer Customer Journey Gen Z Affiliate Marketing 79

Sprout Social

DECEMBER 3, 2020

Between publishing content, providing customer care, reporting on social data and the many other responsibilities of social media marketers, there’s a lot to juggle every day. The depth of features and parity to the desktop version make it so that users can seamlessly switch to managing social from anywhere. Protect your assets.

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Management Social Media Marketing User-Generated Fashion 137

Martech

OCTOBER 11, 2021

“Customers will know that they can rely on us when things go wrong and that could be a deciding factor in them deciding to stay with us rather than go elsewhere.” ” We were talking to Gemma Cipriani-Espineira about the reason she re-branded her support team as the department of Customer Love.

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Customer Real Estate Transform Succession Management 102

Search Engine Land

DECEMBER 13, 2023

Within the products we consume and how we create and manage content, AI has become an expectation rather than an exception in our lives. Driven by a competitive landscape and customer expectations, in 2023, we saw AI emerge as an enhancement for 100s of SEO and martech products and tools. So AI is, as they say, “not new.”

SEO 123

SEO User-Generated Manufacturing Customer Journey 123

Neil Patel

NOVEMBER 5, 2020

Creating a customer journey map is enough to make even the best marketer freeze in their tracks and realize how little they really know about their prospects. Starting Fresh: The Basics of the Customer Journey Map. Now that you have the basics let’s look at an example of a customer journey. A Customer Journey Map Example

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Customer Journey Customer Customer loyalty CRM 145

Martech

DECEMBER 13, 2023

Within the products we consume and how we create and manage content, AI has become an expectation rather than an exception in our lives. Driven by a competitive landscape and customer expectations, in 2023, we saw AI emerge as an enhancement for 100s of SEO and martech products and tools. So AI is, as they say, “not new.”

SEO 114

SEO User-Generated Manufacturing Customer Journey 114

Search Engine Land

APRIL 23, 2024

For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. Also, customers are more thoughtful than ever about what information they’re willing to share and how it’s being used.

Analytics 113

Analytics Customer Journey User-Generated Customer loyalty 113

Rock Content

MAY 15, 2023

The top section shows the orders you have in place and their standing, such as: Inactive – These are order briefs created but not placed yet. Pending Pickup – These are order briefs placed in the marketplace for pick up by a writer. Directly under the Manage Workflow module is our proprietary AI Idea Generator.

Customer 81

Customer Customer Journey Place User-Generated 81

Sprout Social

NOVEMBER 2, 2023

Do you know what your customers see and do before they purchase from you? All these interactions—from the first ad impression to every “Please help” DM customers send—define your customer journey. Let’s explore what customer journey mapping is and how it helps your brand. What is customer journey mapping?

Customer Journey 100

Customer Journey Customer Social Media Marketing User-Generated 100

Martech

SEPTEMBER 7, 2023

Slack AI will offer generative AI capabilities directly within the Slack workflow. Based on user prompts, Slack AI will generate not only relevant messages and channels but also create a summary of the information they contain. The capability will also generate recaps of channel highlights and create summaries of threads.

User-Generated 124

User-Generated Management Place Customer 124

Hootsuite

JANUARY 22, 2020

Many small businesses don’t have the time or the wherewithal to manage social media accounts—let alone the budget to hire a dedicated social media manager. But that doesn’t make social media management any less important. Plus, you may be missing out on new customers. Sentiment is a good place to start.

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Management Shoppers Social Media Marketing User-Generated 145