New Results from the Fall 2023 Edition of The CMO Survey
The CMO Survey
SEPTEMBER 27, 2023
Rating on a scale of 1 (not at all) to 7 (a great deal) by various outcomes, the effects of DE&I marketing investments on stock returns (1.8), sales growth (2.5), customer retention (2.7), customer acquisition (2.8), employee attraction (3.5), and employee retention (3.5) are all weaker than one year ago.
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