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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

Updating and implementing new technology is a bigger ask for enterprises because of all the people and systems involved in organizations of their size. Look for more enterprises to adopt composable architectures in 2023 to mitigate the costs of digital transformation. More enterprises will adopt composable infrastructure.

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The Art of Customer Recovery: Transforming Negatives into Positives

Duct Tape Marketing

09:06] Could you share a case where a company sought your assistance in transforming their customer experience? [13:13] Do you have an example that you can think of a company that brought you in and ask for, Hey, we need to transform our experience and maybe talk about some of the things that they did or you did or how they turned it around?

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The Future of Work: Could Your Industry Be Disrupted by A.I. Jobs?

Jeff Bullas

But they weren’t interested as they thought the price was too high. Artificial Intelligence (AI) is transforming the world we live in, and its impact can be felt across various industries. As we continue to develop new technologies, they will inevitably shake up and transform the status quo.

Transform 273
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Alicia Arnold: Spotlight on the expert

Martech

Alicia Arnold is the founder of a consulting company, AK Arnold, and draws on 20 years of experience working with Fortune 500 companies to help them transform digitally. We discussed the importance of being able to translate technology and break down silos in organizations, all while never losing sight of the customer.

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Founder’s Story: The Origins of Customers.ai

Customers.ai

Transform site traffic into actionable leads (email + contact info) while enhancing the user experience. We ended 2023 with record-breaking customer growth, new products (hello B2B !), new technology integrations (Semrush, Sendlane, Salesforce, and more !), Where is Customers.ai Customers.ai is just getting started.

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The end of marketing or a new beginning? The truth about AI

Martech

The ability to reduce expenses and achieve greater scale will be transformative for marketers. AI also brings a new level of automation that will deliver immense time and cost savings. As with any new technology, there will be a shift into different types of work required to leverage AI to support the marketing organization.

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7 Key Stats That Point to the Future of Marketing

Marketing Insider Group

Traditional market research often falls short when new technology and new ideas have the potential to become game-changers. Content marketing needs to lead this transformation. Use in-store messaging to assist customers in finding what they need at a price they want to pay. Personalize mobile messaging.