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7 best CRMs for retail businesses in 2025

Hubspot Marketing

Retail businesses face unique challenges in today's competitive marketplace. A Customer Relationship Management (CRM) system designed for retail can streamline these complex workflows, improve customer satisfaction, and drive revenue growth. Table of Contents What is a CRM for retail? Retail accounted for 23.5%

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How tariffs impact retail sales and ad spending, and why 2025 might be different

Martech

News about tariffs is inescapable this week as concerns about retail spending mount. retail spending in 2025 were generally aligned around mid-single-digit growth despite the impact of tariffs. This week, the National Retail Federation (NRF) forecast that 2025 retail sales will grow between 2.7% over 2024 to between $5.42

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Q&A: What back-to-school season means for retailers, marketers

SmartBrief - Marketing

So, how can retailers and marketers put themselves in the best position to succeed? Deloitte Consulting’s “ 2024 Back-to-School Retail Survey ” breaks down consumers’ spending intent amid financial pressures, the effect of social media on spending plans and how leveraging generative AI can help attract tech-savvy shoppers.

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Digital ad prices rise across channels as performance holds steady

Search Engine Land

Digital advertising spend increased across retail media, paid search, and paid social in Q2 2024, despite rising ad prices, according to new data from Skai. By the numbers: Retail media spend grew 21% year-over-year. Paid search spend increased 6% YoY. Paid social spend rose 13% YoY. The big picture. Why we care. Bottom line.

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How AI can combat the ‘paradox of choice’ and improve customer outcomes

Martech

With consumers feeling squeezed by rising prices and dealing with too many choices when shopping online, brands are turning to artificial intelligence to help consumers make better decisions. Retailers must use brands as filters to narrow down overwhelming options while offering consumers enough meaningful choices.

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8 Inclusive Ecommerce Website Examples That Drive Growth

Hubspot Marketing

Image Source Retailer Farm Rio takes a similar approach. Once confirmed, pricing and shipping options for the clothing items change to reflect the local currency of where the consumer is shopping from. In this image, the country selected is Morocco, and prices are shown in their currency, the Dirham.

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Ad costs are soaring and retailers are panicking — here’s the fix

Martech

Retailers across the U.S. For example, the price per lead of search ads increased by 25% last year alone. The importance of holistic advertising for retail If you think traditional advertising methods, such as Google Ads alone, still suffice, then its time for a reality check.