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How B2B and B2C brands adopt genAI — same tech, different strategies

Martech

Generative AI is transforming business operations, but its adoption varies significantly between B2B (business-to-business) and B2C (business-to-consumer) organizations. The simple conclusion is that B2C marketers need to know a little about many, while B2B marketers must know a lot about a few. Why are there differences?

B2C 96
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PPR special edition: The best brands on social media in 2024

Sprout Social

We unpack how your brand can use these examples to spark your own scroll-stopping ideaswhile maximizing your budget and doing more with less. In this end-of-year lineup, were sharing the best brands on social media in 2024, according to members of Team Sprout. Maybe the occasional irreverent or sexually explicit brand voice.

Gen Z 93
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How B2B and B2C brands are winning hearts with memory-driven CX

Martech

Memory-driven CX using the past to spark joy in the present is quietly reshaping how brands forge unbreakable customer bonds. Think personalized purchase anniversaries, milestone surprises and celebrations or even augmented reality (AR) recreations of past experiences, like your first trip booked with a travel brand.

B2C 124
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B2B Website Design Trends 2024

Exposure Ninja

The Impact of Great Web Design for B2B Brands In today’s digital age, web design isn’t just about aesthetics; it’s about functionality and results. While many of the latest web design trends focus heavily on style, this approach often overlooks a critical aspect for B2B brands: lead generation.

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The top ecommerce trends from record-breaking Amazon Prime Day 2024

Martech

Turnaround for big-ticket items Economic headwinds hit growth on big purchases in the first half of 2024. The electronics, apparel, and furniture categories make up nearly half of ecommerce spend but have seen low single-digit growth in the first half of 2024,” said Vivek Pandya, lead analyst, Adobe Digital Insights, in a release. “It’s

eCommerce 126
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Marketing Budget and Job Growth Rebound

The CMO Survey

Drilling down, marketers expect to spend more on customer relationship management (+ 6.9%), customer experience (+ 5.6%), branding (+ 7.0%), new product introductions (+ 8.1%), and new service introductions (+ 4.3%) in the next year. in Fall 2024, rebounding from an earlier dip of 3.9% growth in Spring 2024.

CMO 173
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Litmus Live Recap 2024: Highlights From Day 1

Litmus

Litmus Live Day 1 Recap—October 28, 2024 This is my first Litmus Live and all I can say is wow! Decoding Churn: Strategies for Subscription Retention Anna Levitin shared how to decode churn and boost retention using B2C tactics repurposed for B2B. White predicts that AI-enforced brand guidelines will become common in the future.