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Why marketers should care about customer journey orchestration by Digital Marketing Depot

Search Engine Land

This makes mapping the customer journey more complex for marketers. Customers expect seamless experiences across channels and devices. If the journey is disjointed, they will quickly become frustrated and take their business elsewhere. This is where customer journey orchestration (CJO) comes in.

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What is customer journey analytics and how are these tools helping marketers?

Martech

Customer journey analytics software lets marketers connect real-time data points from across channels, touchpoints and systems, allowing users to gain insights into the customer journey over time. This allows marketers to explore the customer journey using data.

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19 questions to ask customer journey analytics vendors during the demo

Martech

Given that customersjourneys to purchase and beyond are growing increasingly complex due to a seemingly ever-increasing number of devices, channels and options, businesses are seeking customer journey analytics platforms to help them get a handle on what customers are experiencing. Click here to download!

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TikTok launches new tool for improved insight into customer journey

Search Engine Land

Attribution Analytics is a first-party measurement solution that analyzes the full customer journey on the social platform, from awareness to action, providing insights into how users make purchases. TikTok Ads Manager launched Attribution Analytics with a feature called Performance Comparison. Why we care.

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Customer Journey & Segmentation are Key to Enhancing Engagement

Customers.ai

Though it’d be nice if they arrived immediately at the product they were interested in and bought it right away, most customers go on a long journey before ultimately forking over their cash. Understanding each customer’s journey, then, is absolutely key to building a better, more efficient marketing and sales process.

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How Consumer Behaviors Shape Digital Marketing

Scoop.it!

Wouldn’t it be great to create digital marketing strategies that generate insane leads and sales? While that’s the goal of every marketer, reaching it requires that you dive deep into your user’s mind and heart–What influences them? What motivates them? What are their pressing challenges?

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How to use GA4 to optimize your digital marketing strategy

Search Engine Land

Knowing how to use Google Analytics 4 (GA4) is necessary for marketers looking to optimize their digital campaigns. To make the most of the analytics platform, you must be able to answer at least six of the following seven questions: Who are our company or client’s target audiences? How should B2B marketers use GA4?