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Launching a loyalty program: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. User-friendly interface. Users should be able to easily navigate through the ticketing process, search for events, and make purchases without any hassle. This can enhance the user experience and make customers feel valued. Personalization.

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6 steps to creating the perfect personalized shopping experience according to NocNoc

Use Insider

Step 1: Create a single, unified customer view NocNoc’s customer lifecycle includes multiple stages, from lead generation and customer acquisition to customer engagement and retention. This generates a variety of different kinds of data.

Insiders

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Litmus in Customer Think: Why Email Content Automation is Good for Business

Litmus

It’s clear personalization is incredibly effective for increasing customer loyalty and driving repeat engagement over time. Also called “adaptive,” “real-time content” or “smart” content, dynamic content automation uses customer segmentation and data to inform the content included in emails sent to individual customers.

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The ethics of AI-powered marketing technology

Martech

The AI arms race in marketing technology Martech vendors across all platforms, including data analytics, customer relationship management (CRM) systems, email marketing platforms, social media advertising and more, are racing to incorporate AI features into their products. Dig deeper: What could disrupt the future of generative AI?

Law 129
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14 Social Inbox Tools That Will Get You To (Social) Inbox Zero

Hootsuite

The features can include automatic message routing, chatbot capabilities, and integration with your CRM. You should also look for tracking and reporting features that turn a simple social inbox tool into a true management system for social messaging and social customer support. Saved replies cut down on manual response time.

CRM 79
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How to Turn Anonymous Visitors into Loyal Customers with Website Visitor Identification

Customers.ai

Check out this chart from Yotpo based on their study “ The State of Customer Loyalty & Retention 2023 ”: It seems the real question here is, what wouldn’t brand-loyal customers do?!? While brand loyalty is something everyone wants, it’s not easy to get. It’s something all brands dream of. Don’t believe me?

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What is Website Visitor Identification & Why Do You Need This AI Tech?

Customers.ai

User-level data is effectively gone from analytics and ads just aren’t performing like they used to. When an anonymous user lands on your site, visitor identification tools tell you who they are — their name, their email, their phone number, what page they landed on, and much more. What are advertisers supposed to do?