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The Future of CRM and Marketing Management: Trends to Watch

Marketing Insider Group

AI in CRM and marketing isn’t new. New privacy laws and cookieless tracking force marketers to rethink how they collect and use data. CRM Isn’t Just for Sales Anymore It used to be a glorified Rolodex for your sales team. CRM systems are the nucleus for your entire operation. You’re seeing: CRM-triggered loyalty programs.

CRM 112
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Are these email subject lines deceptive, clever copywriting or bad data at work?

Martech

You could even face fines or other legal action under laws like CAN-SPAM in the United States, Canada’s Anti-Spam Law (CASL), the EU’s General Data Protection Regulation (GDPR) and the UK’s Privacy and Electronic Communications Regulations. Is it deceptive marketing, good copywriting or CRM gone rogue?

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How Accurate is Google Analytics? The Average Level of GA4 Inaccuracy. [New Research]

Orbit Media Studios

They are in your CMS (WordPress) or marketing automation tools (Hubspot), the leads in your CRM (Zoho), the sales in your ecommerce system (Shopify), etc. It’s also good to comply with privacy laws. I’m not a lawyer, but the GDPR law states that any website with any visitors from an EU-member nation is subject to their laws.

Analytics 134
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5 best CRMs for legal businesses in 2025

Hubspot Marketing

Law firms must balance client confidentiality, complex case timelines, and regulatory requirements while delivering timely, personalized service. That’s where Customer Relationship Management (CRM) software comes in. Table of Contents What is a CRM for legal businesses?

Law 69
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What’s the difference between AdTech and MarTech?

illumin

Key aspects of Martech include: data analytics, content management systems, marketing automation tools, CRM systems, SEO tools, media buying tools, and SEM tools. As customers’ want change and privacy laws get stricter, adtech and martech will need to work together more.

CRM 103
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14 HubSpot updates from June 2025 you can’t miss

Martech

With more than 100 product updates released last month, June continues HubSpot’s momentum in AI innovation, CRM flexibility and cross-team efficiency. What comes with this is fewer errors, faster invoice creation and smoother compliance with local tax laws. It’s a major time-saver for teams selling in the U.S. Fewer sync issues.

CRM 75
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How to START building a modern digital marketing plan

Search Engine Land

Additionally, changing privacy laws and attribution challenges add to the complexity. In some companies, this step is completed with exhaustive research, business intelligence data and financial information backed up end-to-end through CRM or other platforms. With so much happening, it can be overwhelming to keep up.