Hubspot Marketing

JUNE 18, 2025

That obsession with your customer leads to big benefits: Forrester research shows that customer-obsessed organizations reported 41% faster revenue growth , 49% faster profit growth, and 51% better customer retention than those in non-customer-obsessed organizations.

User-Generated

Search Engine Land

AUGUST 7, 2024

.” Dig deeper: Meta Ads for ecommerce: 7 things to test and iterate Campaign structures for better performance Basic setup : Include first-party data and customer lists; be cautious with new customer acquisition settings. Meaning your customer list from Klaviyo, from your email list, upload those and your targeting.

eCommerce

DirectMail2.0

MARCH 26, 2025

Transcript: 0:01 all right well let’s go ahead and get started welcome everyone to our webinar we are thrilled you have chosen to spend 0:07 some time with us today and we will not disappoint in today’s marketing ecosystem there are common struggles in 0:13 the pursuit of effective strategy and use of the direct mail marketing channels (..)

Whitepaper

Jeff Bullas

DECEMBER 13, 2022

Leads are the backbone of a SaaS startup because the number and quality of leads influence all key metrics like revenue, churn and retention rates, cost per customer acquisition, etc. A team’s collaboration platform was struggling with high cost per customer acquisition. Generating leads is the lifeblood of any company.

Customer Acquisition

Duct Tape Marketing

SEPTEMBER 12, 2018

The Impact of Understanding Customer Acquisition Costs and Customer Lifetime Value written by Guest Post read more at Duct Tape Marketing. Have you heard someone talk about customer acquisition cost (CAC) or customer lifetime value (CLV or LTV)? They wanted to clear a net profit of 20% ($30).

Customer Acquisition

The CMO Survey

JUNE 18, 2020

Eighty-five percent of marketers report an increased openness among customers to their digital offerings and 84% believe customers place more value on digital experiences than before the pandemic, according to a Special Covid-19 Edition of The CMO Survey from Duke University surveying marketing leaders at for-profit U.S.

CMO

Martech

MAY 29, 2024

“What’s happening now is that shoppers are doubling down on essentials and lower-priced goods and they’re waiting to make [non-essential] purchases until later in the year.” “It’s a balance for retailers right now, margins and profitability against deeper discounts.”

Shoppers

Search Engine Land

OCTOBER 14, 2022

They are: Brand vs. non-brand clicks. SEO CAC (customer acquisition cost). Brand vs. non-brand clicks. The other reason is that in certain industries (particularly SaaS), a decent chunk of brand traffic comes from customers using Google to find your site so they can log back in. SEO’s impact on other channels.

SEO

Search Engine Land

SEPTEMBER 22, 2023

For example, if you sell other brands and bid on those terms, those can be more expensive keywords and could eat your budget if grouped with other non-brand terms. Find a way to segment that works for you – be it profit margin, product type, price, etc. It will allow for faster analysis (work smarter, not harder!)

eCommerce

Martech

APRIL 20, 2023

Jay Baer Jay is a customer experience and marketing keynote speaker and emcee who has written six best-selling books on customer acquisition and retention and founded five multi-million dollar companies from scratch. He is also co-founder and chairman emeritus of the Customer Experience Professionals Association.

Customer

Marketing Insider Group

NOVEMBER 3, 2020

But research shows that focusing your efforts on the customers you already have is a better long-term strategy that can generate a higher ROI. It can cost 5x more to attract a new customer than it does to retain an existing one, and increasing your customer retention rate by just 5% can result in a profit increase of over 25%.

Non-Profit

Hubspot Marketing

APRIL 5, 2023

The ultimate goal of B2B demand generation is remaining top of mind while your potential customers are not in a buying cycle — so that whenever the need arises, your product or service is immediately considered for purchase. What percentage of our opportunities convert into paying customers?

Inbound Marketing

Adobe Experience Cloud Blog

APRIL 12, 2011

We built a product that customers could quickly adopt and achieve real ROI within a few days of starting use. They are bringing a sense of urgency to this question because nothing is more important today than driving profitable revenue growth.

Non-Profit

Search Engine Land

APRIL 11, 2023

Google remained non-committal for over a year, except to suggest account-level negative keywords (not the same thing at all). And it can find similar users who are likely to follow that same path to profit. By using your customer list as an audience exclusion, you'll still pay higher than usual CPCs for branded terms.

Non-Profit

Marketing Insider Group

DECEMBER 7, 2020

Then we have to hire and scale sales and marketing pipeline to acquire new customers. And it culminates in servicing and retaining existing customers to maximize profit. For more nearly 40 years, Customer Relationship Management (CRM) has beeb software-based and data-driven. Map your customer journey to content.

CRM

Search Engine Land

MAY 28, 2024

Thus, your potential ROI and profit margins decreases over the long term, too. So that you can hopefully just break-even on each customer within ~6 months. In order to make a profit and get “paid back” 6-12 months later (assuming the customer sticks that long, too). This ain’t new, either. You obviously should!

SEO

Martech

FEBRUARY 13, 2023

Profitability, efficiency and precision are today’s expectations for both vendors and the organizations they sell to. An organization that gets PLG right will have its user/customer acquisition, expansion, conversion, retention and even development priorities driven primarily by customer usage and the product.

Product

Digital Marketer

APRIL 16, 2024

.” This will lead to higher closed won rates and higher gross profit margins, as you’ll be able to win at premium prices. IMPORTANT: You want to ensure critical stakeholders are present for this meeting, as they’ve agreed-to in the Evaluation call (this is non-negotiable), to whatever degree you require for your process.

Non-Profit

CXL

NOVEMBER 22, 2022

Click-Through Rate Definition The Conversion Rate Formula: How to Calculate Conversion Rate Bounce Rate: Everything You Want to Know and More How To Calculate and Increase Customer Lifetime Value PPC Click-Through-Rate: What it Means and How to Use It (and Improve It) How to Track and Improve Ecommerce Customer Acquisition Effectiveness.

Digital Marketing

Vertical Response

JUNE 16, 2024

Metrics such as: customer acquisition support query deflection retention revenue are critical for understanding the community’s contribution to the company’s bottom line. By analyzing engagement metrics and patterns in user-generated content, community managers can gauge the health and vitality of their digital communities.

Management

Adobe Experience Cloud Blog

FEBRUARY 19, 2016

The most instinctive way to measure digital advertising ROI is to track metrics that tie directly to revenue and profit (think conversions, opportunities, etc.). Also known as an “advertorial,” this type of advertisement provides useful information to readers in a format that resembles non-paid articles on the website.

Advertising

DIY Marketers

JANUARY 5, 2023

Every business needs money to survive, and marketing activities like lead generation, customer acquisition, and customer retention are what’s going to make your business profitable. Which ads are giving me the best customers for the money? None of that matters if your ideal customers aren’t rising to the top.

Non-Profit

Marketing Insider Group

NOVEMBER 18, 2020

The management team expects marketing to lower customer acquisition costs. Segregate transactional and non-transactional data to determine which ones go under social analytics, performance management, decision science, and data exploration. Spend 10% of Revenue on Marketing.

Marketing Strategy

Marketing Insider Group

FEBRUARY 3, 2022

This can also help marketers to identify the non-marketing employees who can help create and share content. This keeps all functions of your company and your marketing team focused on achieving your goals: reaching, converting and retaining profitable customers. Conversion : leads, sales, revenue per customer.

Marketing Strategy

OnPassive Marketing

MAY 18, 2022

Inbound marketing is a process of attracting, engaging, and converting leads and customers through digital channels by providing valuable content. Inbound marketing can also help you increase revenue and decrease expenses. Why Inbound Marketing Is Essential For Sustainable Business Growth. Track The Results.

Inbound Marketing

Customers.ai

FEBRUARY 7, 2024

His deep dive into profitable ad spends has positioned his agency, SMC, as a go-to for businesses aiming to scale beyond $10M. Sahay’s efforts to forge deeper connections between brands and consumers have not only included global giants but also local businesses and non-profits.

Transform

Hubspot Marketing

SEPTEMBER 9, 2024

And then that is where you’ll get the net — hopefully conversion that’s profitable.” Example Here’s an example of non-aggressive landing page copy: No pressure. Luckily, there is a way to determine how much new customer acquisition volume is not being accounted for: it’s called geographic lift. No sales lingo.

Direct Mail

Businesses Grow

APRIL 8, 2024

It’s about non-conformity and breaking patterns. When it comes to non-conformity, humans have the edge because we love to be weird. As I showed in the example above, YETI is a $4 billion brand because of human connections, period. The mandate for weird Great marketing isn’t about conformity and following patterns.

Non-Profit

CXL

JULY 21, 2022

When they’re aligned revenue and profits increase. Finally, pay attention to the KPIs and metrics that matter: Overall revenue; Revenue per visitor; Conversion rate; Customer Acquisition Cost; Customer Lifetime Value; Average order value; Active customers; Customer churn; Repeat customers.

Customer

Unbounce

MAY 15, 2024

How to improve CPA: Refine targeting to reach audiences more likely to convert, reducing wasted ad spend and marketing costs on non-converting users. Customer acquisition cost (CAC) Customer acquisition cost is similar to CPA but broader. This metric is vital for assessing the long-term health of your business.

Non-Profit

CXL

NOVEMBER 17, 2022

Where website traffic tells you what’s popular, measuring the source helps you identify profitable channels. Customer acquisition cost (CAC). The cost of converting a lead into a customer. CAC is a sign of your sales, marketing, and customer service health. direct, referral, organic, paid, social, email, etc.).

Analytics

Digital Marketer

MARCH 2, 2023

Download PDF Version of the Report “Non-discretionary” Ecommerce: Includes: food/drink, healthcare, B2B Web Analytics The conversion rate from visits to the site increased from 2.6% So, unlike non-discretionary goods, consumers were still willing and active in engaging with emails, but were not able to be converted.

eCommerce

AWeber

JUNE 17, 2024

And ebooks are super profitable—There are some authors out there publishing ebooks on Amazon making $1000+ a month. Recipe books Fiction or Non-fiction books “How to” guides Fitness plans Travel guides Self-help books Workbooks and planners Courses Online courses are becoming increasingly popular.

Product

Sachs Marketing Group

NOVEMBER 1, 2023

For direct sales, it’s straightforward, but for leads or other non-purchase conversions, you may need to estimate the value based on past sales data and the conversion rate from lead to sale. Calculate Revenue Generated Once you’ve tracked your conversions, the next step is to calculate the revenue they’ve generated.

Digital Marketing

Hubspot Marketing

AUGUST 8, 2019

Here a non-exhaustive list of some of the top PPC platforms. Because the point of your landing page is to convert your new visitor into a lead or customer. There’s nothing that will diminish PPC profits like a poorly crafted landing page. Google Ads (formerly known as AdWords). Glad you asked …. Clean design and layout.

Advertising

Use Insider

OCTOBER 3, 2024

These tools are built to analyze data, understand what customers want, and deliver personalized experiences across different channels (e.g., The goal of eCommerce personalization is to make each customer feel like you understand them, get them to engage with your brand, and form long-term profitable relationships with them.

eCommerce

Rock Content

APRIL 21, 2020

Content marketing is an inbound marketing strategy — that seeks to capture people’s attention by a non-invasive or interruptive way —, focused on engaging the target audience and growing the customer network through the creation, publication, and promotion of relevant content in digital media.

Content Marketing